Service Offering: AND Join Service Subscriptions

[Nico Kampf]

Hi,

I have an issue regarding the Subscribed By Tables in a Service Offering Record.

We use the Service Offerings to control catalog item visibility.

In some Service Offerings the Subscribed by Company and Subscribed by Group is filled, which leads to the behavior that you have to be either in the company or the group in order to see the catalog item. 

I was under the assumption that if both tables are filled, there is a dependency.
In other words, you have to be in the company AND in the group for the catalog item to be displayed.
What is the best way to implement/achieve this?

[Barry Kant · Accepted solution]

Hi Nico, 

I guess the scenario is that within a group there are members from different companies, otherwise you could simply delete the company subscription. Is that a correct assumption?

ootb , the subscriptions is based on OR logic.
BR,
Barry

[Nico Kampf]

Hi Barry,
thanks for your quick reply.
That's correct: In the group are members from different companies.
The group itself is attached to multiple Service Offerings for "baseline" visibility control. But on top of that some Offerings are specific to certain companys + the user needs to be in that baseline group. (Not every user is a member of that group).

So for me it should be like an AND logic between these two, not an OR logic like it is OOTB