WAN Connection

[Community Alums]

Hi fellows of the flow,

short question, as I haven't found anything resonable in docs, community or in the system itself. 

Customer want to document his WAN connections with Startpoint (Adress/GPS), Endpoint (similar), Provider, Bandwidth. 

Anyone any suggestions?

Thanks you,

Frank the Tank

[Rajdeep Ganguly]

Sure, you can document WAN connections in ServiceNow by creating a custom table or using an existing table like the Configuration Item (CI) table in the CMDB. Here are the steps:

1. Create a new table or use an existing table like the CI table in the CMDB.
2. Add the necessary fields to the table. For your case, you would need fields for Startpoint (Address/GPS), Endpoint (similar), Provider, and Bandwidth.
3. If you are creating a new table, make sure to set the appropriate access controls to ensure only authorized users can view and modify the data.
4. Populate the table with your WAN connection data. This can be done manually or by importing data from an external source.
5. Create a form view for the table to allow users to easily view and edit the data.
6. Optionally, you can create reports or dashboards based on the data in the table to provide insights into your WAN connections.

Here is a sample script for creating a new table and adding fields:

javascript
var gr = new GlideRecord('sys_db_object');
gr.initialize();
gr.name = 'x_app_namespace_wan_connection';
gr.label = 'WAN Connection';
gr.insert();

var gf = new GlideRecord('sys_dictionary');
gf.initialize();
gf.name = 'x_app_namespace_wan_connection';
gf.element = 'startpoint';
gf.label = 'Startpoint';
gf.type = 'string';
gf.insert();

gf.initialize();
gf.name = 'x_app_namespace_wan_connection';
gf.element = 'endpoint';
gf.label = 'Endpoint';
gf.type = 'string';
gf.insert();

gf.initialize();
gf.name = 'x_app_namespace_wan_connection';
gf.element = 'provider';
gf.label = 'Provider';
gf.type = 'string';
gf.insert();

gf.initialize();
gf.name = 'x_app_namespace_wan_connection';
gf.element = 'bandwidth';
gf.label = 'Bandwidth';
gf.type = 'integer';
gf.insert();

Please replace 'x_app_namespace' with your application's namespace.

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[frankeck]

@Rajdeep Ganguly thanks for the reply and sorry for my late reaction on it, much appreaciated, so there is no OOTB class for WAN connections, will ask @Mark Bodman 

I assume in Telecommunication Network Inventory I will find something where it belongs.