Reporting Unique Knowledge Articles under Review grouped by Approvers
I would like to create a Report that will list unique knowledge articles that are under review (workflow is requested) grouped by approvers.
Forum Posts
Mapping Record producer field to HR case form field
Hi Team,On a record producer I have tried to map a Lookup select box with category field on a Hr Service Case form using record producer script.I have used below script but instead of mapping with the choice already defined, it is creating the new ch...
ITOM, Service mapping
Using the following combination ofKey: chef_workgroupValue: staOnly two servers are being associated when attempting to create an "Application Service
user_admin role not able to add/remove users from groups
My user admin account have snc_internal and user_admin. When I try to add/remove users from groups, I get "user is not authorized to perform this action". Please advise. Thanks,
Outlook Actionable Message - Email Survey using Emoticons/Emojis (Washington DC)
Please would anyone be able to point me in the direction of some comprehensive and up-to-date guidance in relation to OAB Survey Emails? I have been tasked with creating responsive emails, using emoticons to rate customer satisfaction on the resoluti...
Deflection by user location
I need a solution to create a Data visualization in platform analytics. That deals with Deflection of conversation of users in Virtual agent. And this data has to be filtered with user's location. As the data is from two different tables. How do I ac...
Reset Number Counter
In ServiceNow , how to reset number counter to 0 in number maintenance table
Encryption as a Service
HiI am new to the Snow dev platform and have one critical question for my project: I aim to leverage Snow EaaS (encryption as a service) to implement encryption of fields from an external 3rd Party encryption tool.Is EaaS a component available with t...
Community Account Issue
Hi Community Team,Recently I requested to merge my account from harishkumar.khale-muralirao@basf.com to harishkm.servicenow@gmail.com. After migration I can see two accounts with this email harishkm.servicenow@gmail.com.1. New account : https://www.s...
Getting started with our NEW Community Central Hub with a quick & fun intro!
Getting started with our NEW Community Central Hub with a quick & fun intro!
Configuring Pie Chart
Hello All, Pie chart configuration to be done.I have multiple assignment groups, so I have created 2 separate tags since these assignment groups have keywords common in their name, I have created tags accordingly.As I need a Pie Chart Report which sh...
Work Notes and Comments are duplicated
Hi All,Here i am using remote spoke with flow Designer while updating remote instance incident. 1.if the additional comments are updated in the source instance incident, the previously updated work notes are also posted again along with the additiona...
Resolved! Guidance for Learning Servicenow Admin and Devlopment
Hi everyone,I'm new to ServiceNow and eager to learn both administration and development. Could anyone guide me on the best resources and steps to cover all the essential topics? I would appreciate recommendations on where to start and how to progres...
Coding suggestion on my below code. I was stuck at this point
In the below code an I use sysid of the entity type market units directly in the code for checking the matchings. Is it comes under hard-coded? Will business team accept it or else do I need to get the sysid dynamically by querying the record. Pls su...
ServiceNow PDI instance is Offline
Hello Team,I am trying to log in to my Instance from the https://developer.servicenow.comI am facing an issue getting my instance back.It is offline for 2 days.Please help me get my instance back.Thanks!
