My current employer are using Servicenow Express.We are trying to analyse their current sys_user_has_role list.My previous employer used a MID server that pulled in users and groups and we have roles setup via groups in Servicenow so when roles were ...
Hi There,Is there a way to display dialog/warnings when an incident is set to a P1 before it is created?We have had cases that P1's are set without awareness of what that means and there is no way to remove the P1 status once it is set.How do other o...
Hi, Is it possible to have a dashboard that contains other dashboards? I have 5 dashboards for management. Rather then having them switch to each dashboard, is it possible to create a 'master' that would contain other dashboards. Some of these hav...
Hello All! I am looking for the Process Documentation that ServiceNow Support follows during a Platform Outage, like the one we recently had, to Notify its client base.
I can't access this link: Overview of DPM Portfolios and I attached a screenshot of my issue. I get this error: That didn't work We're sorry, but (my email) can't be found in the servicenow.sharepoint.com directory. Please try again later, while we...
Currently the Activity Log tracks changes in several fields. When I go to add more fields to that list of tracked fields (ALL of them, per request), I get the error: "Not allowing update of property: glide.ui.alm_asset_activity.fields".I have the ele...
Hello community. I am so grateful for the Horizon / ECPro / Washington DC / Figma library. All the files are sooo helpful, clean and organized! 1. Where can i find the Microsite templates? If they exist... 2. If they do not exist and the SNOW DLS tea...
Guys, please help me, what is the correct format to use between in a get request to get time intervals? // const startDate = '2024-09-11 00:00:00'; // const endDate = '2024-09-12 23:59:59'; // const between = `opened_atBETWEEN${startDate}@${endDate...
Hi All ,I am unable to access the "configure available fields " in filter activity for all tables in non prod instancesNote: For your information we are using domain separated instance. Every input is appreciated.Non prod not able to see the option I...
Hello Team, Some times in a code we have do multiple glideRecord in a script. Below code fuction will help you to avoid multiple glideRecord. Here you can pass field & value as initializeFields object. This code will check if a record is present on ...
Republish button is missing for retired Knowledge articles. This happens to only one article and I have access to to republish other retired articles. Please can you advise
how can i delete account servicenow?
Hi ServiceNow Team,I’m having trouble with my instance—it’s currently unavailable. There’s no “currently under maintenance” message showing.I checked the Developer Site and selected “Manage Instance,” but I didn’t see any information about maintenanc...
Hi ServiceNow Team,I’m having trouble with my instance—it’s currently unavailable. There’s no “currently under maintenance” message showing.I checked the Developer Site and selected “Manage Instance,” but I didn’t see any information about maintenanc...
Hi There, I have received a request to improve the accuracy of onboarding tickets by implementing validation parameters for name fields and job titles, thereby reducing typos and inaccuracies.Our Onboarding tickets are frequently entered with incorre...
