We have a requirement to scan a set of code in the fortify application as a static scan. But when we provided the code as a json file, extracted from SNOW system and saved as json file, we received an error that the source code was not present. Has a...
I created an INC with a related Problem record. Once I closed the PRB and the INC the resolution notes auto populate as shown How can I create a validation the PRB# is in the resolution notes since it is dynamic?I tried a field value validation -
Hello Everyone In my project, I am facing an issue where the Category and Sub-Category field values are not populated in the HR Agent Workspace."
Hi Team, How to add only unique value in a field. In cmdb_hardware_product_model table I have a field called Barcode, In this field I want add a value, same value If I am trying to enter in any another record in model table, it needs to through an er...
If i want to learn for ServiceNow adminastrator course and Service Business Analyst but i am not able to fine any course which are free which i can do self learning. how i can find the courses. I have already used the option of Payment>> Free but it...
I have a requirement for my project: I need to update 350 records in the "user group" table. Specifically, there is a field called "Type" (which is a list-type field) that needs to be updated. For each record, I want to add the value "knowledge" to t...
I need to create an email notification where the catalog item varaiables has to be populated in the email.They are not getting populated as expexted. Here is my script: Dear ${approver},${sysapproval} is requesting your approval for the following Ser...
How to Hide/Disable User preference general tab.Follow below stepsUser Menu -> Preference -> Notifications -> General
It is required that when a rhythm is changed to the “waiting” state and 5 business days pass and the status is not updated, the system automatically changes the rhythm to the closed or completed state.1. // Business Rule: Trigger Auto-Close on "On Ho...
If press backspace on article body it's sets to default font Verdana, we have already set font to Tahoma
While creating AD account it's creating account with first initial last name same as Samaccount name, but I want to create account with lastname, firstname,When I replace CN with lastname, firstname , it's showing error as dn syntax invalid How we ca...
If I have an instance of SNOW running that has multiple vendors with access, is it possible to prevent the vendors from viewing data about other vendor's tickets? Basically, I want to prevent vendor "A" from running reports on vendor "B" to see how v...
Hi all,I am a newbie SNOW Admin and am trying to find out how I can create a test instance like what we get when taking the course for users in our company that need to test catalog items that have been created for them. Are there instructions or exa...
Getting error as not able to changed type from list to reference
