Seeking Guidance on Article/Blog Submission Process - No Response from community@servicenow.com
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3 weeks ago
Hi everyone,
@Chuck Tomasi, @Dawn Jurek, @Jakob Anker, @Heiko Bllr, @Forrest Falk - I’d really appreciate your input on this.
I’m interested in contributing articles/blog posts to the ServiceNow Community forum. I followed the instructions I found and sent an email to community@servicenow.com about a month ago to request permission and guidance on the submission process. Unfortunately, I haven’t received any response yet.
Could someone please confirm if this is the correct procedure to request permission for article/blog submissions? If not, what is the proper way to get started with contributing content?
Thanks in advance for your help!
Thanks & Regards,
Muhammad Iftikhar
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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3 weeks ago
I would be interested to know the response from Community Administrators on this. I have sent email to community@servicenow.com multiple times in the last few months and DM to Community Admins few times along with reminders but no response yet.
I understand MVPs and Rising Stars can create articles and blogs but Admins should also provide option for new contributors after verification of their profile. If that is not an option, process must be transparent as creating an article or blog with tag of article/blog via community post does not make sense to me.
Thanks,
Bhuvan
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3 weeks ago
The list of users who can write articles is not restricted to MVPs and rising stars only, I see employee and thought leader too
MVPs, Rising Stars, Thought Leaders, and Employees. Who are thought leaders here ? Is enough commercial experience not sufficient? If someone has 20y IT experience with more than 9y SNOW experience, so they still not capable to write small articles/real life problems they solved hints/tips, share their experience/challenges, share ideas etc ?
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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3 weeks ago
Hi @M Iftikhar ,
We undertands what you are saying and i also had the same question, when i started here on community. These rules are not setup by us, these are setup by community admins. we are just informing you what we know. I am also agreeing that apart from few (Rising stars, MVP Etc) all other should be given chance to post articles.
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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3 weeks ago - last edited 3 weeks ago
Exactly my point. I was referring to below post as well to write to community@servicenow.com and DM Community Administrators to provide the access and shared my profile information. Never got any reply or updates and would be interested to know the answer to your post !
I do not believe tagging article or blog via the community post should be the answer. Community Administrators should encourage contributors to create content and they should provide article creation access to qualified Professionals based on their recent contributions on ad-hoc basis rather than wait for MVP or Rising Star badges. I am sure addressing this gap would be beneficial to ServiceNow Community and users on the long-term.
You can refer below post for more details
Thanks,
Bhuvan
