please explain
create new view(passport booking quick details) and write a view rule (view should be visible to regional manager)
Forum Posts
Resolved! Please explain
Create a related list (My Incidents) and show all incidents based on current logged in user.
Changing the UI actions of UPDATE and Submit
New guy back again with a question, actually, may be a few. I am trying to change the UI Action behavior of my mobile view of my web portal, shown below.The issue I am running into on the NOW MOBILE, is once I submit it, it doesnt go to the ticket, b...
Resolved! Required Checkbox Field is NOT Validating
In our Service Portal, we have this checkbox I have circled.I want to make this checkbox required.In the Variable setting, I have the "Selection Required" checked.Despite checking this field, I am still able to submit this form without checking the c...
Resolved! Doubt
how to restrict users from list view not to change state value using client script
Resolved! Setting up a Flow for a Catalog Item
We created a catalog item in ServiceNow for the Service Portal.When I submit the form, it creates a Request [sc_request] > Requested Item [sc_req_item] On the back-end, we want a workflow (or flow) to set the catalog task and assign it to a specific ...
Resolved! Task Table fields values inherited to Base Table
I have a requirement where I am supposed to inherit task table thereby using the available filed values. I am not sure how to proceed with the below, 1. Have to add few custom choices in the State field but I don't need the choices that we inherited ...
How can we explore Trigger flow with Actions
While i was doing the Flow Micro assessment I encountered the validation task failure with the trigger condition after the flow is corrected what should I do if else I need to fix the issue
Resolved! Repository authentication failed, check credentials. Make sure the user has both read and write acce
I'm performing the exercise Exercise: Create the Wish List Application and Exercise: Create and Link a Repository.I performed all the steps mentioned in the exercise but i'm getting error after clicking on Link to Source Control "Repository authentic...
iFrames or API
We are planning to create a iFrame to show the incident creation form. To show the iFrame inside our (external - third party) agent workspace for the end users to raise a ticket by using the iFrame -> to create a incident. Is this possible or do you ...
Discovery Schedulesの確認の方法について
このURLをみたのですが、このURL内のどこからadminユーザを使用してDiscoveryを取得できますか？I saw this URL, where within this URL can I use the admin user to get Discovery?https://www.servicenow.com/docs/ja-JP/bundle/vancouver-it-operations-management/page/product/discovery/concept/disc...
Resolved! View all option does not follow the applied filters
Hi, We have created a list report in platform analytics which shows 20 records and we have a view all button at the end to see other records. Now when I apply a particular filter then the value gets modified for the 20 records in the list but when we...
Resolved! metrics instance table is not showing exact data
Hi, We have two fields in my scoped app -- assigned to , substate. Now I want to check when substate - open then how much time the ticket is assigned to a particular user. For this i am using the metric_instance table but in that table when i am sel...
