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iFrames or API

We are planning to create a iFrame to show the incident creation form. To show the iFrame inside our (external - third party) agent workspace for the end users to raise a ticket by using the iFrame -> to create a incident. Is this possible or do you ...

Discovery Schedulesの確認の方法について

このURLをみたのですが、このURL内のどこからadminユーザを使用してDiscoveryを取得できますか?I saw this URL, where within this URL can I use the admin user to get Discovery?https://www.servicenow.com/docs/ja-JP/bundle/vancouver-it-operations-management/page/product/discovery/concept/disc...

Resolved! View all option does not follow the applied filters

Hi, We have created a list report in platform analytics which shows 20 records and we have a view all button at the end to see other records. Now when I apply a particular filter then the value gets modified for the 20 records in the list but when we...

MaharshiC_0-1738159658992.png
MaharshiC by Tera Contributor
  • 749 Views
  • 1 replies
  • 2 helpfuls

Resolved! metrics instance table is not showing exact data

Hi, We have two fields in my scoped app -- assigned to , substate. Now I want to check when substate - open then how much time the ticket is assigned to a particular user. For this i am using the metric_instance table but  in that table when i am sel...

MaharshiC by Tera Contributor
  • 955 Views
  • 7 replies
  • 1 helpfuls

Developer Instance no longer available ( after 3 days )

My development instance is no longer available. I was still working in it three days ago. I know from a colleague that he had the same problem. My developments have now been completely in vain. Or does anyone have a solution for this? This makes an e...

TWillems by Tera Contributor
  • 524 Views
  • 3 replies
  • 0 helpfuls