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Deleted INCIDENT

I mistakenly deleted all the fields on my INCIDENTs while trying to place an annotation at the top. What do i do to get them back. Apart from going to Forms (builder, layout or design).  Thanks VR

BeltineN by • Kilo Contributor
  • 1451 Views
  • 4 replies
  • 0 helpfuls

UI Builder SNOW conference lab material

I am trying to learn UI builder and am following through a bunch of different tutorials online.I am wondering if anyone has the lab material pdf that they distribute at the beginning of lab sessions for the SNOW conference. I am able to find video re...

MS12 by • Kilo Sage
  • 1529 Views
  • 4 replies
  • 2 helpfuls

CSA

Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?A. FlowsB. Action SequencesC. Action SetsD. Task FlowsE. Flow DiagramsCorrect Answer: A is it co...

RoshaniB by • Tera Expert
  • 1948 Views
  • 5 replies
  • 0 helpfuls

Flow Designer Question with Subflows

I have a subflow in most of my workflows that will assign a user license entitlement to the software model as part of the workflows.   I need the subflow (which is create software model entitlement) to check the existing entitlements and prevent dupl...

Clarification Regarding CSA Exam Eligibility

Hi,I have completed 83 percent of the “Welcome to ServiceNow” course and I received the CSA exam voucher.However, the labs are not getting validated. The "Validate Task" button is missing in most of them. I tried refreshing the page, clearing cache, ...

RAVITEJAA by • Giga Contributor
  • 2383 Views
  • 6 replies
  • 0 helpfuls

Resolved! hide choice in the list view

Hi All , here I had requirement where i want to hide the close choice on the basis of new change request only for this I wrote display business rule and on load client script:--------------------------------------------------------------------------D...

Most Exciting Thing You Love About ServiceNow!

Hi, I'm relatively new to the ServiceNow platform as a user and must say, so far, so GREAT!  The tutorials, simulators, Q&A, the Community....has all made my journey an exciting one! What I'm always interested in knowing is...what other's experiences...

PrissyB by • Tera Contributor
  • 824 Views
  • 1 replies
  • 0 helpfuls

Resolved! Request to Enable RPA Plugins for the demo instance

I’m working on a ServiceNow RPA automation PoC using our partner demo instance:https://testdnbhddemo1.service-now.comI need the following plugins activated to complete the setup:- sn_rpa_studio- sn_rpa_runtime- sn_rpa_ih_spoke- com.snc.credential_sto...

HARIPRASADM by • Tera Contributor
  • 1852 Views
  • 3 replies
  • 0 helpfuls

update set migration

I have created one portal in hrsd application scope now i want move my update set from current application scope to another application scope how to do this in PDI in easy manner.

GPavanKumK by • Tera Contributor
  • 804 Views
  • 2 replies
  • 0 helpfuls

Resolved! Request to Activate RPA Plugins in My PDI

Hi Team,I’m working on a test automation scenario using RPA capabilities and would like to request activation of the following plugins in my Personal Developer Instance (PDI):Instance URL: https://dev324506.service-now.comPlease activate the followin...

HARIPRASADM by • Tera Contributor
  • 1723 Views
  • 3 replies
  • 0 helpfuls

Can We Add Text Beside the Price of a Catalog Item?

Hi everyone,I’m working on a Service Catalog item and was wondering if it’s possible to display custom text next to the price on the catalog item form. For example, I’d like to show something like:$100 (Includes taxes)Is there a supported way to do t...

Community Alums by Community Alums •  
  • 1012 Views
  • 2 replies
  • 0 helpfuls