Unable to access Creator Studio

[Gopi22]

Hi Team,

I am unable to access Creator Studio in my PDI. When I click on Creator Studio, it shows the below message. Could anyone please suggest what can be done, any pointers would be helpful. Thank you!

Regards,

Gopikrishnan

[Rafael Batistot]

Hi @Gopi22 

May you consult this post 

https://www.servicenow.com/community/creator-studio-articles/servicenow-creator-studio/ta-p/2950913

In this post i could see that there are some condition to access via PDI

Note : Your PDI has to be on Washington DC Release Patch 3 Hot fix 1

[Gopi22]

Hi @Rafael Batistot , 

Thank you, but I have already installed the necessary plugins, meeting all conditions in my PDI. 

Regards,

Gopikrishnan

[Dr Atul G- LNG]

Hi @Gopi22 

Try repairing the plugin once:

1. Go to Plugins.

2. Search for 'Creator Studio'.

3. Repair it."

[Gopi22]

Hi Atul, 

I had already repaired it once. Thank you. 

Regards,

Gopikrishnan