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Javascript Executor unavailable for MacOS

Hello everyone,I am unable to open the JavaScript Executor to perform some live analysis of test some operations on the form page in the MacOs (latest version). I can still use cmd + option + J to open the console page, but that's mostly for web deve...

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anandsuresh by • Tera Contributor
  • 1817 Views
  • 4 replies
  • 0 helpfuls

Campaign Content Emails not receiving in Outlook

Hi All, I have created Campaign, Campaign Bundles and the Content Email for demo.. The emails in the logs are showing as Sent from ServiceNow and not receiving in outlook. But, other than Content emails, I am receiving the other emails, please check ...

dileep0146 by • Tera Contributor
  • 160 Views
  • 1 replies
  • 0 helpfuls

Transform Map to Compare Loaded Data with CI's IP address

I am loading some data into our CMDB from a third party application that has a server name, IP and some other information that isn't in our CMDB.  I am using the IP address as the coalesce field.  The IP addresses for these items in the CMDB are not ...

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bharris by • Tera Contributor
  • 680 Views
  • 4 replies
  • 0 helpfuls

Create new problem task type

I know when I go into problem and click new on problem task I can edit the indicator. But I'm note sure what do do next. When I click new on the interceptor page the choices It gives don't seems to make sense. What I'm trying to do is create a task t...

brianlan25 by • Kilo Patron
  • 260 Views
  • 4 replies
  • 0 helpfuls

BLOG : Employee Slate in ServiceNow

What is Employee SlateEmployee Slate is ServiceNow's conversation-first employee portal launched on May 2026, at ServiceNow's Knowledge 2026 conference, as a ServiceNow Store app for the Zurich release (Patch 9 or later).Instead of browsing a portal,...

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Handling "mirroring" user access with another user

Hi Community, I'd like to know how others have developed the following use case: A manager requests a user to have access to ServiceNow and wants the user's access to mirror another user on the team.  For each group, there needs to be an approval fro...

Mike49 by • Tera Contributor
  • 1715 Views
  • 3 replies
  • 0 helpfuls

Can we edit OOB sp portal servicenow in our project instance?

In our project , we have a requirement we need to use OOB sp portal. But we don't want knowledge article widget , need to remove few sections like My Assessments and Surveys/ Announcements etc. How can I do that?Is it a good practice to modify a OOB ...

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KS86 by • Tera Contributor
  • 350 Views
  • 5 replies
  • 0 helpfuls

ErrorFailing widget

Hi , I am getting the below error while clicking on 'My Task' in ESC portalErrorFailing widget: 'Recommended Articles For Todos' (3a59d6eadbd3c0109dd29207db961999) called from: 'HRJ Task Collect Information' (c97b3639870b63005346caf736cb0bd0) called ...

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