Customer Service Management Enhancements Coming in Jakarta Knowledge 17 Keynote
GM Abhijit Mitra shows product innovations, such as Communities, coming in Jakarta.Day 2 Knowledge 17 Key Note
Blog Articles
Monday Musings on Customer Service (April 3, 2017)
I had the opportunity to travel with my family for spring break last week. Trekking through several airports, there are many opportunities to witness customer service in action: airline employees, var...
Discover how you can deliver effortless, connected, and proactive customer service KNOWLEDGE 17
Resolve Customer Issues at Lightspeed Learn directly from the customer service management experts at Knowledge17 with hands-on instruction and valuable insights into topics such as: • Transformation 
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Beyond CRM: Rethinking Customer Service (Webinar)
Beyond CRM: Rethinking customer serviceOctober 12, 2016 at 11:00 am PDT, 2:00 pm EDTHow are businesses rethinking customer service for today's connected, mobile customers? Join guest speaker Kate Legg...
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FernandoCastro
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Yokohama Release Highlights for Customer Service M...
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Now on Now: Meet Ash: Preventing outages so custo...
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Jessica Shaw
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Feedback Opportunity -- Agent Workspace - Email Im...
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Mary Hain
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Now on Now: 4 easy ways to keep your knowledge bas...
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Rajiv Handa
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Configure Engagement Messenger language dynamicall...
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Zorik Nitzan
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What's new in Customer Service Management in the R...
