About the Mentions feature in Microsoft Teams

[優輝田]

Can I use the Teams chat mentions feature when sending notifications to Microsoft Teams when a case is created or updated in Flow Designer?

How is it set up if it is available?

[Community Alums]

Hi @優輝田 ,

Please refer to this thread, we have multiple ways given here:

https://www.servicenow.com/community/developer-forum/teams-post-a-message-and-set-to-important-using...