Can we add a button in Agent Assist on Agent Workspace

Sakshi Nagavkar
Tera Contributor

Can anyone help me to know if I can add buttons in the agent assist part of Agent Workspace so that by clicking those buttons I can redirect to the next page?

1 REPLY 1

ersureshbe
Giga Sage
Giga Sage

Hi, Use below link and understand the steps to create a button in Agent workspace. I hope, it will help.

 

https://www.servicenow.com/community/itsm-articles/adding-add-buttons-in-agent-workspace-for-affecte...

Regards,
Suresh.