Case list issue

Elena Spıru
Mega Guru

Hello,

 

I need to add a new column ('Needs attention') to the case table list, but every time when I click on Configure -> List layout -> add the field to the list....nothing happens.

I did the same steps in my PDI and it works so I have no clue why it doesn't in the dev environment.

Did this happen to anyone else?

Thank you,
Elena

1 ACCEPTED SOLUTION

Elena Spıru
Mega Guru

Solved the issue by going to All -> Lists, searched for Case table and added it manually in the List elements

ElenaSpru_0-1724228849548.png

ElenaSpru_1-1724228896547.png

Thanks for the suggestions!

View solution in original post

6 REPLIES 6

Mame Diarra
Kilo Guru

@Elena Spıru 

did you try "reset to column defaults"  then add the field again ?

Hello! yes, did that too and I have the same behavior.

Hello! yes did that but I have the same behavior.

Tried to cache.do as well, but unfortunately it still doesn't work.

anna_maksymova
Tera Guru

Are you sure you are making changes in the correct Application Scope? Provide some screenshots of your steps for better understanding.