Changing Color of Case Number in Workspace

TOXIC STORM
Tera Contributor

I want to have my Case Number change color based on Business Elapsed Time. Lets suppose if the business elapsed time is >75% the Case Number should appear Red on the list view on Workspace.

I tried using Field Styles but it is not working on Workspace, Any leads or hints are appreciated 🙂

3 REPLIES 3

Sandhya Gurram
Tera Expert

Hi @TOXIC STORM ,

 

Try using the Highlighted Values and this should work for you.

 

SandhyaGurram_0-1744703764721.png

Please mark my answer as helpful and accept it as solution if it helped you.

 

Thanks,

Sandhya Gurram

Ankur Bawiskar
Tera Patron
Tera Patron

@TOXIC STORM 

for workspace it's different.

you need to use Highlighted values

Check any existing OOTB one and create something similar for your requirement

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi tried the Highlighted value but it is not working on case number field, it is working fine for other fields i.e. short description or priority but not on the number.