Client Script

[kirankr2061]

client script written onchange of - account owner variable - list collector
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading) {
return;
}

if (newValue == '') {
var myListCollector = g_list.get('ten_cloud_account_name');
myListCollector.reset();

}

var ga = new GlideAjax('UtilsAjax');
ga.addParam('sysparm_name', 'isPrimaryOwner');
ga.addParam('sysparm_account_owner', newValue);
ga.getXMLAnswer(function(response) {
var count = parseInt(response);
if (count <= 0) {
g_form.clearValue('ten_cloud_account_owner');
g_form.showFieldMsg('ten_cloud_account_owner', 'Please select the proper cloud account owner.', 'error');
} else {
populateCloudAccounts(newValue);
}

});

function populateCloudAccounts(ownerId) {
var ga = new GlideAjax('UtilsAjax');
ga.addParam('sysparm_name', 'getCloudAccountsByOwner');
ga.addParam('sysparm_account_owner', ownerId);
ga.getXMLAnswer(function(response) {
if (newValue != '') {
var listCollector = g_list.get('ten_cloud_account_name');
if (listCollector) {
listCollector.reset();
listCollector.setQuery(response + '^nameISNOTEMPTY');
}
} else {
g_form.clearValue('ten_cloud_account_name');
}
});
}
}

client script written omchange of cloud account name variable list collector
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading) {
return;
}
if (newValue != '') {
var ga = new GlideAjax('UtilsAjax');
ga.addParam('sysparm_name', 'populateOwner');
ga.addParam('sysparm_cloudid', newValue);
ga.getXMLAnswer(function(response) {
var ans = response;
g_form.setValue('ten_cloud_account_owner', ans);
g_form.setReadOnly('ten_cloud_account_owner');
});
}
}

now what I am doing is when an user selects primary account owner from the variable the respective cloud accounts will be filtered in the list
if the user don't know primary owner then he can select the account from cloud account name list collector then the primary owner is auto populated
 if I wanted to select multiple cloud accounts its not allowing me to select its clearing the values in the list
What to do now - suggest any other way or how can I approach now 

[Brad Bowman]

I'm not seeing the populateOwner function.  If it is working when you select one cloud account in the list collector, but not when you are selecting multiple values, you may just need to change the GlideRecord in the function to accommodate the value passed in from the client being a comma-separated list of sysids.

[kirankr2061]

 populateOwner: function() {

        var id = this.getParameter('sysparm_cloudid');

        var gr = new GlideRecord('table -name');

        gr.addQuery('sys_id', id);

        gr.query();

        while (gr.next()) {

            return gr.u_account_owner.toString();

        }

    },

This is written in script include

[Ankur Bawiskar]

@kirankr2061 

sorry what's your actual business requirement

you have a list collector and based on change of that what you wish to do?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[kirankr2061]

If I select account owner list should only show his accounts and if I select cloud account owner should auto populate now If I select multiple accounts of same owner I couldnt able to do that