CSM Configurable Workspace "Record Not Found"

[Misgana]

I have a simple list on the landing page of my CSM Configurable Workspace with a filter applied to it, when I click on a particular record to open the form for that specific record it says "Record not found". I have another simple list with a filter but it is working just fine. How do I fix the "record not found" issue?

[Community Alums]

Hi @Misgana ,

Please refer to this thread: https://community.servicenow.com/community?id=community_question&sys_id=f8cdafb6dbaf6090904fa9fb1396...

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[Misgana]

Hi @Sandeep Dutta ,

Thanks for the reply, I was checking the same link you sent me earlier and for some reason I couldn't find that same system property sn_shn.note_preferences on the sys_properties table.

[U_verma]

HI @Misgana were you able to find the solution ?

having the same issue but even after deleting property sn_shn.note_preferences it is same

[Vikram Gupta]

you were able to find these property in system property list?