CSM Configurable Workspace "Record Not Found"
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‎07-20-2022 01:27 AM
I have a simple list on the landing page of my CSM Configurable Workspace with a filter applied to it, when I click on a particular record to open the form for that specific record it says "Record not found". I have another simple list with a filter but it is working just fine. How do I fix the "record not found" issue?
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Agent Workspace
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‎07-20-2022 01:43 AM
Hi
Please refer to this thread: https://community.servicenow.com/community?id=community_question&sys_id=f8cdafb6dbaf6090904fa9fb1396...
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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‎07-20-2022 01:57 AM
Hi
Thanks for the reply, I was checking the same link you sent me earlier and for some reason I couldn't find that same system property sn_shn.note_preferences on the sys_properties table.
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‎01-12-2023 06:54 AM
HI @Misgana were you able to find the solution ?
having the same issue but even after deleting property sn_shn.note_preferences it is same
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‎08-18-2023 06:19 AM
you were able to find these property in system property list?