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‎05-18-2022 01:53 AM
In Agent Workspace the dynamic translation button does not appear on any field or in activity stream but it appear on native views.
All configurations are correct. In the backend it appears on short description and description field and also on activity stream and works perfect.
In agent workspace is the translation button not available.
Can someone help?
Solved! Go to Solution.
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Agent Workspace
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‎05-18-2022 03:44 AM
Hi
This was due to the "Global Fulfiller UI" in Chat Queue setup, not being set to "Agent Workspace". check the post here.
Also, if you have Dynamic Translation installed and available you might be able to add a UI action to work in workspace as a "button" where the Workspace script calls the sn_dt_api and you feed in the source field to be translated as desired and action as you need, info on the API is available here
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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‎11-17-2022 04:24 AM
Hello, is your issue resolved.
