Fail to add customer field to customer_contact form in form builder

[Lina66]

When I try to add a custom field to customer_contact form in form builder, it failed and show error message 'Field can not be deleted as user does not have the required rights.'

My instance's version is Xanadu.

My account is System Administrator, do I need any other permission.

[Lina66]

Yes, it works. But if I want to use form builder to add field, it still not work

[Pradeep Thipani]

Hi @Lina66 ,

Not sure why you getting error even though you have admin access. Change the scope from the main home page using globe icon then refresh the page and give a try. 

However, you can add the field using form layout as I explained which should resolve your issue!

Thanks,

Pradeep

[Lina66]

Thank you. By the way, do you know why there isn't 'Data' tab in Form Builder when the version is Xanadu

Here is Vancouver

Here is Xanadu

[Pradeep Thipani · Accepted solution]

@Lina66 , I'll check that and update you, can you make my solution as helpful and accepted if that works you in anyway?