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How to answer Survey even not login

Ha Le
Tera Expert

1. I want to answer Survey even not login Servicenow, I just public this but it's not work

customer satisfaction survey.pngScreenshot_6.png

2. I want to display Survey Response on DashBoard 

Screenshot_8.png

1 ACCEPTED SOLUTION

Hello,

 

I was able to see the survey without logging in.

 

Are you using the same URL as below:-

 

https://instancename.service-now.com/sp?id=public_survey&type_id=sysidofsurvey.

 

If yes just check if the widget Surveys and Assessments public checkbox set to true:-

 

Saurav11_1-1666758113802.png

 

And also if the page with id public_survey has the public checkbox set to true:-

 

Saurav11_2-1666758162352.png

 

Please mark my answer as correct based on Impact.

 

View solution in original post

6 REPLIES 6

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

You will have to make the $sp Public Page active.

 

Please follow the below article for the same:-

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0951830

 

Please mark my answer as correct based on Impact.

Screenshot_9.png

Hi, it's already activated

Hello,

 

I was able to see the survey without logging in.

 

Are you using the same URL as below:-

 

https://instancename.service-now.com/sp?id=public_survey&type_id=sysidofsurvey.

 

If yes just check if the widget Surveys and Assessments public checkbox set to true:-

 

Saurav11_1-1666758113802.png

 

And also if the page with id public_survey has the public checkbox set to true:-

 

Saurav11_2-1666758162352.png

 

Please mark my answer as correct based on Impact.

 

Hi, after I complete Survey, Can I take another time

Screenshot_10.png