Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to create Customer Record

Supriya25
Tera Guru

Hi All,

Could you please help me on below issue.

After customer registration done from CSM portal , it will goes to approval. once approval done , system will create a record in user table.

Request : customer record should be created  in user table in USER-ID field with customer mail-id

find_real_file.png

1 ACCEPTED SOLUTION

Hey Supriya,

Yes this can be done - there is a workflow called "Customer Registration" that creates the contact record. Copy the workflow and modify the user_name value from the first name last name concatenation to the email address value

View solution in original post

7 REPLIES 7

It is a workflow.

alright . thanks !

Thanks Kieran !