How to customize the registration form with External User Registration plugin? Fields missing after

[NicolasNguyen]

Hi everyone,
I want to customize the registration form in ServiceNow. I followed the official instructions and added the "External User Registration" plugin. However, when I try to add fields to the registration form, I can't see the fields I created for dragging and dropping.
Has anyone encountered this issue? How can I make my custom fields appear in the registration form?
Thank you!

[Mark Manders · Accepted solution]

Where did you add them? What isn't showing? We don't have access to your instance, so screenshots or more information on how/where you did what would be very helpful.