how to hide Request approval button for particular change request

Vani14
Tera Contributor

we have created standard change we need to hide request approval button only for that change request. i have tried using script in UI policy but its not working. 

 

 

Vani14_0-1689678101985.png

 

 

Vani14_1-1689678138051.png

 

19 REPLIES 19

found a typo,

try this

gs.hasRole('itil,sn_change_write') &&( new ChangeFormUI(current).isAuthorizeAvailable() || (current.type == 'standard' && current.state=='-5') && !(current.type =='standard' && current.short_description.toString().indexOf('informational standard change') >-1))
-Anurag

@Anurag Tripathi ,
this one also not working 

Vani14_0-1689864588895.pngVani14_1-1689864633855.png

 

 

 

 

Ok its because of the case, try this

gs.hasRole('itil,sn_change_write') &&( new ChangeFormUI(current).isAuthorizeAvailable() || (current.type == 'standard' && current.state=='-5') && !(current.type =='standard' && current.short_description.toString().toLowerCase().indexOf('informational standard change') >-1))
-Anurag

@Anurag Tripathi  Thank you. Its working

Glad to hear, Can you mark my response Correct/helpful and close the thread?

-Anurag