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01-04-2022 12:55 AM
I accidentally created a Landing Page for the wrong workspace (CSM Configurable Workspace), instead for the Agent Workspace. Is there a way to move this page to the correct workspace? What threw me off was that the AW was not available for configuration in the UI Builder.
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Agent Workspace
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01-04-2022 03:26 AM
Hello,
Go to "Configure Workspace" in agent workspace , and see the list of landing pages ,
inorder to use the existing one select the one which appears from the list.
For more details check this link (second last or last line):
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/workspace/task/modify-landing-page-layout.html
EIther change the agent workspace landing or modify the csm workspace landing.
Mark my ANSWER as CORRECT and HELPFUL if it helps
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01-04-2022 03:26 AM
Hello,
Go to "Configure Workspace" in agent workspace , and see the list of landing pages ,
inorder to use the existing one select the one which appears from the list.
For more details check this link (second last or last line):
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/workspace/task/modify-landing-page-layout.html
EIther change the agent workspace landing or modify the csm workspace landing.
Mark my ANSWER as CORRECT and HELPFUL if it helps
