How to set "CSM/FSM Configurable Workspace" as the default workspace?

[Youngmin]

Hello,

I'm using the Utah version.

When I sign in as a user, SOW(Service Operations Workspace) is the default workspace.
How to set "CSM/FSM Configurable Workspace" as the default workspace?

Thank you.

[Community Alums]

Hi @Youngmin ,

You can set a default landing page to surface the information that is most relevant for your agents.

Before you begin

Role required: agent_workspace_user or admin

Procedure

1. Navigate to All > Workspace Experience > Administration > All Workspaces.
2. Click Agent Workspace.
3. In the Landing Pages related list, set the value of the Order field of the landing page that you want to set as the default to minimum.
   Note: The landing page with the minimum order value is considered to be the default landing page.
4. (Optional) Verify the default landing page assignment by navigating to Workspace Experience > Workspaces > Agent Workspace Home.
   The default landing page opens.

[Community Alums]

Hi @Youngmin ,

[Youngmin]

Hi Sandeep,

Thank you very much for your help.
But, I can't understand your answer.
Could you explain a bit more?

In the Landing Pages related list, 1000 is the largest value.
Changing 1000 to 100 has no effect.

Thank you.