How to update incident record using widget by user automatically , thats means user doesn't depend ?

[1dusjhyahnt]

How to update incident record using widget by user automatically , thats means user doesn't depend on servicenow developer 

means its user manually type incident number , and its will take automatically take two filed values like short description , assigned to , user want to change the value on the basic of our needs?? 

please help this is urgent

[Dushyant Siroh · Accepted solution]

Hi @_Gaurav  , this user want another things thats code not working in widget.

Please mark this as helpful if this resolves your query
Thank!

[_Gaurav]

@Dushyant Siroh 
What is not working?