Not able to upload logo for new portal

[nehasingh98]

I have created one portal making copy of csm portal. I do not see option to change the logo.

[Runjay Patel · Accepted solution]

HI @nehasingh98 ,

You can do banding using branding editor https://xxx.service-now.com/sp_config?id=branding_editor. There you will get option to change the logo.

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[Runjay Patel · Accepted solution]

HI @nehasingh98 ,

You can do banding using branding editor https://xxx.service-now.com/sp_config?id=branding_editor. There you will get option to change the logo.

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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[Vishwa Pandya19 · Accepted solution]

Hi Neha,

Go to Service Portal > Portals in the Native UI.

Open the record of the Portal that you have created.

As shown below you will see the logo field on the record.

Alternatively, you can go to Service Portal Configuration.

Select Branding Editor.

Select the correct portal as highlighted below and you can change the logo.

If my answer has helped you in any way please mark it correct or helpful.

[nehasingh98]

Thanks @Vishwa Pandya19 @Runjay Patel 

In first option i was not getting upload option. 2nd option worked.