Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Playbooks

NiloferShaik
Tera Contributor

I have created a playbook. How to make it available in the CSM workspace. 

1 REPLY 1

Harriet Frankli
ServiceNow Employee
ServiceNow Employee

Hi,

Do you have Plugin Playbooks for Customer Service Management (sn_csm_playbook) installed?