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Targeted Communications - Topics Content Type

Puseletso Nofem
Tera Contributor

2 hours ago

Hi all,

 

I am trying to create a topic for a publication in the esc portal but the issue I have is that ServiceNow only gives you 3 content types OOB which is Knowledge, Catalog and Quick links. How can I create a content type for a publication page.

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2 REPLIES 2

Ankur Bawiskar
Tera Patron

2 hours ago

@Puseletso Nofem 

check below

 

 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Tanushree Maiti
Tera Patron

an hour ago

Hi @Puseletso Nofem 

 

refer: 

Add or modify content type for Content Publishing 

https://www.youtube.com/watch?v=gfHwOqIOUoc&t=1s

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Adding a catalog item to ServiceNow Employee Center Taxonomy - Connected Content
Adding a catalog item to ServiceNow Employee Center Taxonomy - Connected Content
youtube.com/watch?v=gfHwOqIOUoc&t=1s
How to add a catalog item (or knowledge base article) to the ServiceNow Employee Center using Taxonomy Connected Content. If your catalog item does not appear in Employee Center, make sure it is associated with a catalog.
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