UI Action/Client Side/Workspace Client Script

[Jonathan102]

I am using the following script in a UI Action that is client side to open a specified URL in a new tab which works.+

function openWindow(){

top.window.open('MY URL','_blank') ;

}

I now need to add logic to the workspace client script that will do the same BUT open the URL in a new workspace tab versus opening in a new window tab.

I appreciate any/all help!

Thanks,

Jonathan 

[Jon Hogland]

Hi! If I'm understanding your requirement, I believe you're looking for the GlideAgentWorkspace API. The particular function that performs what you're looking for is: g_aw.openRecord()

Here's the documentation for the api along with function examples: https://developer.servicenow.com/dev.do#!/reference/api/xanadu/client/GlideAgentWorkspaceAPI

Alternatively, this thread might have better info for you: https://www.servicenow.com/community/csm-forum/agent-workspace-how-to-open-a-ui-action-in-a-sub-tab-...

[Ankur Bawiskar]

@Jonathan102 

Did you check any OOB UI action which does this?

If my response helped please mark it correct and close the thread so that it benefits future readers.