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03-22-2022 06:56 AM
I'm planning to use MFA for CSM login. All users who access from public internet network, then they should be challenged for additional passcode authentication after trying username/password login.
I'm considering 2 options below.
Option1. users receive a passcode through their email address (username)
Option2. users check a passcode from Google Authentication
In case of configuring MFA with Google Identity Platform, it seems that there is an additional cost that I need to consider. Can someone guide me on which method should I consider for the options?
https://cloud.google.com/identity-platform/pricing?hl=en
Tier 1 providers
- Phone
- Anonymous
- Social
Tier 2 providers
- OpenID Connect (OIDC)
- Security Assertion Markup Language (SAML)
Phone authentication
Multi-factor authentication
Solved! Go to Solution.
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03-24-2022 11:46 PM
Hi
About the cost can be well answered by your ServiceNow Account Representative allocated to your company.
Kindly mark the answer as Correct & Helpful both such that others can get help, if no other queries.
Thanks,
Sandeep
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03-22-2022 07:14 AM
Hi
You can follow this doc to accomplish MFA in CSM:
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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03-24-2022 11:33 PM
Thank you, Sandeep.
I'm curious if there is another cost to use MFA such as google authenticator.
Total users will be over 60k.
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03-24-2022 11:46 PM
Hi
About the cost can be well answered by your ServiceNow Account Representative allocated to your company.
Kindly mark the answer as Correct & Helpful both such that others can get help, if no other queries.
Thanks,
Sandeep
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03-27-2022 11:02 PM
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