Creating Epics from CWM
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04-30-2026 02:33 AM
Hi Everyone,
I would like to understand the possibility of working with epics from CWM.
I am familiar with the KB: KB2675470 explaining the current limitations.
Our use case is we would like to start just by rolling out CWM to replace Agile 2.0, for our teams who work with Epics/Stories. We would ideally like to not include EAP, save for teams who really require the more advanced team structure and the scaled agile ways of working.
What is the intended purpose of "Create new Epic" button on CWM workspace if this does not in fact create an Epic under the hood. Is it assumed that EAP will always be used to create Epics and then people will have to switch from EAP to CWM to continue work? TBH it is not very user friendly to try to create an Epic from CWM today and not see anything appear on the board.
Is ServiceNow planning to somehow enable "proper" creation of Epics through CWM, in a way that those could still be aligned with EAP?
Is the bottom line that you CANNOT use CWM without using EAP at the same time? I'd like to have clarity on this before we customize a lot of CWM...
Many thanks for any feedback on this,
Tom
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3 weeks ago
Hello @alekhyanema re 'We introduced "Epic creation" in CWM with the intent to support Epic backlog, it is in our roadmap for 2026. '
In which released (e.g. month) this should be released?
Additionally, what about Theme? will this be available in CWM to be created?
e.g. we work with Themes - > Epics - Stories - > stories task, in the classic UI.
Is there going to be in CWM the possibility to see this hieararchy?
Thank you
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a week ago
Hello!!
I'm very interesed too in theme -> epic -> stories -> scrum task!!
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a week ago
When on the roadmap will the Epic creation be released?
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a week ago
Hi @Ed S1
As mentioned above in our replies, it will be in H2 2026 very likely.
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a week ago
Hi @Sunil B N ,
can you share more details on how this would work? Will you allow CWM users to see, create, edit sn_align_core_scrum_epic records from CWM workspace? (today, those cannot be displayed via connected work, since they are not tasks).
Many thanks,
