How do I add an approval workflow in CWM (Yokohama)

[UlrichA]

Is there is any step-by-step guide for setting this up?

[GlideFather · Accepted solution]

Hi @UlrichA,

Collaborative Work Management (CWM) is a subject of a plugin (Install Collaborative Work Management) which isn't installed in my PDI so I cannot shall you the exact location but if you install it in yours, there should be Guided Setup which is available for most of the features in SN and with that you can go step by step explaining with links and everything and once completed you can mark it to remember what steps are done:

See my example with GS for CSM (don't forget to click on Get started😞

Once you get there it will start to makes sense to you. It's an underestimated part of ServiceNow!

Let me know what do you think about it and if you found it helpful.

[UlrichA · Accepted solution]

Thanks for your answer! It's of great help! 

[GlideFather · Accepted solution]

Hi @UlrichA,

if it was great help as you wrote, then please accept it as solution, it will help both me personally as well as somebody who might have similar question in the future.

Thank you 🙂

[GlideFather · Accepted solution]

Hi @UlrichA,

Collaborative Work Management (CWM) is a subject of a plugin (Install Collaborative Work Management) which isn't installed in my PDI so I cannot shall you the exact location but if you install it in yours, there should be Guided Setup which is available for most of the features in SN and with that you can go step by step explaining with links and everything and once completed you can mark it to remember what steps are done:

See my example with GS for CSM (don't forget to click on Get started😞

Once you get there it will start to makes sense to you. It's an underestimated part of ServiceNow!

Let me know what do you think about it and if you found it helpful.

[UlrichA · Accepted solution]

Thanks for your answer! It's of great help! 

[GlideFather · Accepted solution]

Hi @UlrichA,

if it was great help as you wrote, then please accept it as solution, it will help both me personally as well as somebody who might have similar question in the future.

Thank you 🙂

[UlrichA · Accepted solution]

Sure! Sorry, I missed that one... 🙂