Importing tasks into a CWM space

Jonah Piascik
Tera Expert

Is there an easy way to import tasks into a CWM space (i.e. from a excel spreadsheet) that does not involve platform admin support?

1 ACCEPTED SOLUTION

Sunil B N
ServiceNow Employee

Hi Jonah,
This is on our future roadmap to make it viable for end user without admin support.
If the tasks are repetitive, you can save it as board template and User can create a fresh board out of it.

As of now, the alternative is to import via standard ServiceNow platform process.

Major tables to be populated: sn_cwm_task, sn_cwm_task_custom(linked to task via source id and source table), sn_cwm_board, sn_cwm_columns_usage(if you have new custom columns)

Thanks and Regards,
Sunil B N

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9 REPLIES 9

Hi @AyaskantaD - absolutely!

hi, any news to this topic?

Sunil B N
ServiceNow Employee

Hi @NelliEV 
You just asked at the right time! 🙂 
We are releasing import of tasks from xls, docx, pdf, images using AI in Q2 2026 release available on 11th June 2026, supported on ZP10/AP3.

AyaskantaD
ServiceNow Employee