laurentapia
Administrator

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More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!


Last year, you showed us what was possible with the power of Build Agent. The apps you created, the prompts you shared, and the ideas you brought to life using Build Agent inspired our Community of over one million practitioners. 

 

Now, with the Australia release, Build Agent is more powerful and more accessible than ever. And we're ready to do it all again. 

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Introducing #BuildMoreWithBuildAgent: a two-week challenge inviting ServiceNow practitioners of all levels to create a new application or expand on an existing one using Build Agent. 

Whether you participated in the original #BuildWithBuildAgent challenge or you're picking up Build Agent for the first time, this is your chance to vibe code with ServiceNow and see just how fast you can build an amazing app. 

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What is Build Agent? 

 

ServiceNow Build Agent is a smart AI tool that helps you build, edit, and deploy full-stack applications via a conversational interface. It writes the code, organizes your files, fixes errors as it goes, and takes care of both the core logic and the UI.  

Built natively on the ServiceNow AI Platform, it understands the context of your existing workflows, data, and systems so what it builds actually fits your environment. Just describe what you want to create, and Build Agent manages the entire build process. 

With the Australia release, you now have more room to build than ever before: 

  • Customer instances include 100 free Build Agent calls per month
  • Personal Developer Instances (PDIs) include 25 free calls per month

More calls mean more space to experiment. 

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 Why Join the #BuildMoreWithBuildAgent Challenge? 

 

  • Get hands-on with one of ServiceNow's most innovative AI tools and see what you can build with increased call availability.
  • Inspire a Community of over one million practitioners.
  • Earn recognition in the Community by sharing what you built. 

Attending CreatorCon 2026 during Knowledge? Six outstanding applications will be selected to win a gift card for exclusive swag at the K26 Store. Winners will be contacted directly before the event. 
 
Can't make it to Las Vegas? You can still participate and redeem your reward online. 

 

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How to Participate

 

  1. Set Up Your Instance: Request a free Personal Developer Instance at developer.servicenow.com to start building immediately. 
  1. Build: Create a new application or edit an existing ServiceNow IDE app using natural language prompts.  
  1. Document: Share your application on social media with a description, video, or infographic showcasing your app and share the prompts that brought it to life. Make sure you include #BuildMoreWithBuildAgent in your post! 
  1. Share: Comment on this blog post with a link to your social post and a brief description of what you built. 

Build and submit before May 4 to be eligible for recognition and a chance to win a gift card for exclusive K26 Store swag, redeemable online or on-site at the event. 

 

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Getting Started with Build Agent 

 

New to Build Agent? Check out our original #BuildWithBuildAgent Challenge blog here for a full walkthrough, helpful resources, and FAQs to get you up and running. We can't wait to see what you build. 

 

Request a Free PDI and Start Building 

 

Terms and Conditions   

No purchase is necessary. #BuildMoreWithBuildAgent Challenge is open only to individuals at least eighteen (18) years old at the time of entry. The Challenge begins April 14, 2026, at 10:00 a.m. Pacific Daylight Time ("PDT") and ends on May 4, 2026, at 11:59 p.m. PDT.   

Entrants must respond to the official forum with a 1) Screenshot, graphic, or video showing their app built using Build Agent or 2) a 300 minimum word description of the app they built with a screenshot using Build Agent AND entrants must post their video or blog into the ServiceNow Community Developer forum here AND share it on LinkedIn or Twitter with #BuildWithBuildAgent Challenge on their post AND the social media post will be linked to their forum post.    

The Submission must be your own, original work; The Submission must contain a relevant reason/response to the prompt of Build Agent; The Submission must meet the format and size requirements of the social platform used to enter; The Submission must conform with any applicable social media platform terms.   

The prize includes a gift card redeemable online or at Knowledge 2026. Approximate Retail Value (โ€œARVโ€): $50 USD.   

The ServiceNow Community reserves the right to access email data provided by the entrant in order to reach out to individuals who have completed the challenge. Entrants who have met the guidelines and have successfully completed the challenge will receive an email from ServiceNow with instructions on how to redeem the prize. International country restrictions will apply.   

Except where prohibited, participation in the Challenge constitutes each entrant's consent to use submissionโ€™s name, and photograph (including, without limitation, entrantโ€™s Twitter and LinkedIn profile photo), voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 

165 Comments
Tushar
Kilo Sage

Been exploring the #BuildMoreWithBuildAgent challenge and wanted to try something a bit different ๐Ÿ‘‡
Instead of building another ITSM use case, I thoughtโ€ฆ
what if we could improve something employees actually use every day - right inside Employee Center?
๐Ÿฝ๏ธ So I built a Now Cafeteria Experience Hub on ServiceNow.
The idea is to extend the Employee Center experience (where employees already go for IT & HR support) and bring cafeteria services into the same place.
๐Ÿ”น What it does:
Displays daily menus (Monโ€“Fri) for multiple locations (USA, UK, Switzerland)
Clean, modern UI with separate sections for:
Veg ๐ŸŒฑ
Non-Veg ๐Ÿ—
Vegan ๐Ÿฅ—
Dessert ๐Ÿฐ
Shows general menu items by location
๐Ÿ”น What makes it interesting:
Fully integrated into Employee Center
Employees can request for custom meals
Adds an interactive layer (requests & feedback) instead of just static menus
Built using UI Builder / modern workspace experience
๐Ÿ”น For the cafeteria team:
Simple interface to update menus
Manage meal requests efficiently
Keep everything centralized within ServiceNow
This was a fun reminder that ServiceNow doesnโ€™t have to stop at IT or HR โ€”
it can enhance everyday employee experiences across the workplace.
Still iterating and exploring more possibilities with Build Agent ๐Ÿš€
Would love to hear your thoughts!
#ServiceNow #BuildMoreWithBuildAgent #EmployeeExperience #LowCode #AI ServiceNow Community
LinkedIn Post - https://www.linkedin.com/feed/update/urn:li:activity:7455702724022726656/

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Paulsylo
Tera Sage

Hello All 

 

Here is my social link : https://www.linkedin.com/posts/paulpradapchandru_buildwithbuildagent-buildmorewithbuildagent-ugcPost...

 

about Haptic 2.0 -

 

After the great response to Haptic 1.0 and seeing it get selected for the App Store during #BuildWithBuildAgent, I wanted to take that idea a step further. With the new ServiceNow Australia Release, I spent some time rethinking it, and thatโ€™s how Haptic 2.0 was born.

The idea is simple, what if someone who uses sign language could talk to a support agent just like anyone else, without barriers?

With #buildmorewithBuildAgent , Haptic 2.0, a user can use their camera to show gestures, and those gestures are instantly converted into text. The system understands the context and can even trigger actions like creating or updating a request. On the other side, when an agent responds, their message is converted back into a format the user can easily understand creating a natural, real-time conversation between both.

The best part is, this is built using native capabilities like Now Assist, Virtual Agent, Flow Designer, and UI Builder showing how powerful ServiceNow can be when we think differently.

At its core, Haptic 2.0 is grounded in Responsible AI, designed to empower people, not replace them, by keeping human interaction at the center and making accessibility a built-in experience rather than an afterthought. It focuses on clarity and trust in how gestures and responses are interpreted, while ensuring privacy in handling real-time camera and communication data, and remains assistive by keeping humans in the loop for meaningful interactions.

More than just a feature, Haptic 2.0 demonstrates whatโ€™s possible when AI becomes a real-time communication bridge, helping people connect, enabling inclusion, and extending seamlessly across ITSM, HR, CSM, and beyond.
Sometimes innovation is not about building more and itโ€™s about making technology accessible to those who need it the most.

Would love to hear your thoughts ..

 

Regards,

PaulScreenshot 2026-04-30 at 11.09.47โ€ฏPM.jpegScreenshot 2026-04-30 at 11.08.36โ€ฏPM.jpegScreenshot 2026-04-30 at 11.09.15โ€ฏPM.jpegHaptic2.1.jpeg

 

RAMANA MURTHY G
Mega Sage

Hello Community,

 

My LinkedIn Post on #BuildMoreWithBuildAgent 

 

๐Ÿš€ Completed the #๐—•๐˜‚๐—ถ๐—น๐—ฑ๐— ๐—ผ๐—ฟ๐—ฒ๐—ช๐—ถ๐˜๐—ต๐—•๐˜‚๐—ถ๐—น๐—ฑ๐—”๐—ด๐—ฒ๐—ป๐˜ challenge on ServiceNow โ€” and instead of a demo, I built something practical.

A ๐—ง๐—ฎ๐˜… ๐—–๐—ฎ๐—น๐—ฐ๐˜‚๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—˜๐—ป๐—ด๐—ถ๐—ป๐—ฒ ๐—ณ๐—ผ๐—ฟ ๐—œ๐—ป๐—ฑ๐—ถ๐—ฎ๐—ป ๐—ฐ๐—ถ๐˜๐—ถ๐˜‡๐—ฒ๐—ป๐˜€ that actually helps users decide between ๐˜–๐˜ญ๐˜ฅ ๐˜ท๐˜ด ๐˜•๐˜ฆ๐˜ธ ๐˜ต๐˜ข๐˜น ๐˜ณ๐˜ฆ๐˜จ๐˜ช๐˜ฎ๐˜ฆ๐˜ด.

๐Ÿ›๏ธ ๐—ช๐—ต๐—ฎ๐˜ ๐—œ ๐—ฏ๐˜‚๐—ถ๐—น๐˜
โœ”๏ธ FY 2024โ€“25 accurate tax slabs
โœ”๏ธ Old vs New regime comparison
โœ”๏ธ Age-based calculations (including senior citizens)
โœ”๏ธ Deductions: 80C, 80D, HRA, Home Loan Interest
โœ”๏ธ HRA exemption with Metro/Non-Metro logic
โœ”๏ธ 4% cess + standard deduction handled automatically

๐Ÿ’ก ๐—ช๐—ต๐—ฎ๐˜ ๐—บ๐—ฎ๐—ธ๐—ฒ๐˜€ ๐—ถ๐˜ ๐—ฑ๐—ถ๐—ณ๐—ณ๐—ฒ๐—ฟ๐—ฒ๐—ป๐˜
โœ”๏ธ Shows exact savings (not just tax numbers)
โœ”๏ธ Gives clear recommendation on best regime
โœ”๏ธ Full breakdown โ†’ no black-box calculations

โšก ๐—•๐˜‚๐—ถ๐—น๐—ฑ๐—ช๐—ถ๐˜๐—ต๐—•๐˜‚๐—ถ๐—น๐—ฑ๐—”๐—ด๐—ฒ๐—ป๐˜ ๐˜ƒ๐˜€ ๐—•๐˜‚๐—ถ๐—น๐—ฑ๐— ๐—ผ๐—ฟ๐—ฒ๐—ช๐—ถ๐˜๐—ต๐—•๐˜‚๐—ถ๐—น๐—ฑ๐—”๐—ด๐—ฒ๐—ป๐˜
Letโ€™s be honest:
#BuildWithBuildAgent โ†’ basic prompt โ†’ basic app
#BuildMoreWithBuildAgent โ†’ push the limits โ†’ real-world solution

๐—ฆ๐—ผ ๐—œ ๐—ณ๐—ผ๐—ฐ๐˜‚๐˜€๐—ฒ๐—ฑ ๐—ผ๐—ป:
โœ”๏ธ Decision-driven UX (not just forms)
โœ”๏ธ Real financial logic (not dummy calculations)
โœ”๏ธ Production-like experience

๐Ÿค– ๐—ช๐—ต๐˜† ๐—•๐˜‚๐—ถ๐—น๐—ฑ ๐—”๐—ด๐—ฒ๐—ป๐˜ ๐—ฎ๐—ฐ๐˜๐˜‚๐—ฎ๐—น๐—น๐˜† ๐—บ๐—ฎ๐˜๐˜๐—ฒ๐—ฟ๐˜€ ๐—ป๐—ผ๐˜„
This isnโ€™t just low-code anymore:
โœ”๏ธ Natural language โ†’ full app creation (vibe coding)
โœ”๏ธ Works directly inside Studio (no context switching)
โœ”๏ธ Supports OOB tables (Incident, Change, etc.)
โœ”๏ธ Can generate apps from images / wireframes
โœ”๏ธ Figma โ†’ UI + data model generation
โœ”๏ธ Self-healing code (auto debug & fix)

๐Ÿ‘‰ ๐˜›๐˜ฉ๐˜ช๐˜ด ๐˜ด๐˜ฉ๐˜ช๐˜ง๐˜ต๐˜ด ๐˜ต๐˜ฉ๐˜ฆ ๐˜ณ๐˜ฐ๐˜ญ๐˜ฆ ๐˜ง๐˜ณ๐˜ฐ๐˜ฎ ๐˜ฅ๐˜ฆ๐˜ท๐˜ฆ๐˜ญ๐˜ฐ๐˜ฑ๐˜ฆ๐˜ณ ๐˜ธ๐˜ณ๐˜ช๐˜ต๐˜ช๐˜ฏ๐˜จ ๐˜ค๐˜ฐ๐˜ฅ๐˜ฆ โ†’ ๐˜ฅ๐˜ฆ๐˜ท๐˜ฆ๐˜ญ๐˜ฐ๐˜ฑ๐˜ฆ๐˜ณ ๐˜จ๐˜ถ๐˜ช๐˜ฅ๐˜ช๐˜ฏ๐˜จ ๐˜ด๐˜บ๐˜ด๐˜ต๐˜ฆ๐˜ฎ๐˜ด

#ServiceNow #BuildMoreWithBuildAgent #NowAssist #AI #VibeCoding #DeveloperLifeFinal_post.pngInput.pngOutput.png

 

 

shaikabbas1
Tera Explorer

Hello Community,

๐Ÿš€ I just completed the hashtag#BuildMoreWithBuildAgent challenge! And what about you?

Iโ€™m excited to share ๐ŸŒฑ EcoSync Smart Asset ๐Ÿ’ป Lifecycle, a ServiceNow-built agent designed to transform how we view hardware. Instead of just tracking serial numbers, EcoSync monitors asset health and automatically calculates the carbon impact of repair ๐Ÿ”ง vs. replacement ๐Ÿ”„

๐Ÿ› ๏ธ What makes it "smart"?
โžก๏ธ Real-Time Monitoring: Tracks energy consumption over 30-day windows.

โžก๏ธ AI-Driven Insights: Generates recommendations with effort/timeline estimates, optimised for Now Assist.

โžก๏ธ Automated Governance: An intelligent alert system that triggers when assets exceed efficiency thresholds.

โšก The Automation Flow
When an asset crosses the 100 kWh threshold:
1. Detects Breach: Monitors carbon metrics via business rules.

2. Calculates Footprint: Applies the formula: $Energy \times 0.4 \text{ kg CO}_2\text{e/kWh}$.

3. Initiates Action: Automatically creates repair/replace tasks for managers and triggers notifications.

๐ŸŽฏ๐Ÿ’ก Real-World Scenarios Tested
From IT laptops maintaining green status to legacy servers triggering critical alerts at 187.5 kWh, the app handles everything from office printers to manufacturing CNC machines and even sustainable furniture.

โ€ผ๏ธ Save the Date: Before May 4th is the last day to participate in this challenge and grab a chance to win a gift card for exclusive K26 Store swag, redeemable online or on-site at the event.

 

This is my LinkedIn post:

https://www.linkedin.com/posts/shaik-abbas-a947421a0_buildmorewithbuildagent-servicenow-servicenowco...

 

Thanks & Regards,

Abbas Shaik
ServiceNow Community Rising Star (2024-2025)

PasupathiNS
Mega Explorer

Hi Community,
Completed the #๐—•๐˜‚๐—ถ๐—น๐—ฑ๐— ๐—ผ๐—ฟ๐—ฒ๐—ช๐—ถ๐˜๐—ต๐—•๐˜‚๐—ถ๐—น๐—ฑ๐—”๐—ด๐—ฒ๐—ป๐˜ challenge on ServiceNow
linkedin post url:https://www.linkedin.com/posts/sathi-pasupathi-naidu-7418982bb_buildmorewithbuildagent-buildwithbuil...

โœˆ๏ธ ๐“๐ซ๐ข๐ฉ๐“๐š๐ฌ๐ญ๐ข๐œ: ๐€๐ฉ๐ฉ๐ฅ๐ข๐œ๐š๐ญ๐ข๐จ๐ง ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ

TripTastic is an intelligent, reactive flight analytics platform built on the ServiceNow framework. It serves as a centralized hub for monitoring flight operations and market pricing, transforming complex data from global aviation APIs into a high-fidelity, user-centric dashboard.

๐Ÿ”ง ๐“๐ž๐œ๐ก๐ง๐ข๐œ๐š๐ฅ ๐ƒ๐ž๐ญ๐š๐ข๐ฅ๐ฌ: ๐“๐ซ๐ข๐ฉ๐“๐š๐ฌ๐ญ๐ข๐œ ๐…๐ฅ๐ข๐ ๐ก๐ญ ๐€๐ง๐š๐ฅ๐ฒ๐ญ๐ข๐œ๐ฌ ๐€๐ฉ๐ฉ

  • Scope: x_1550536_triptast

  • API Integration: Aviation Stack API and Duffel APIs with working key

  • React-based Dashboard Structure: Full tabbed interface with modern UI components

  • Flight Status Tab: Beautiful card-based tiles showing flight details with color-coded delays

  • Pricing Trends Tab: Component ready for charts with summary statistics

  • Flight Filter: Dropdown to filter by specific flight providers or view all combined

  • Service Integration: Complete API service layer for fetching data from ServiceNow tables

Flight Status Tab: Beautiful card-based tiles showing:

  • Flight numbers with operator names

  • Real-time status badges

  • Color-coded delay indicators (red for >15min delays)

Pricing & Trends Tab: Advanced analytics featuring:

  • Interactive Chart.js line chart showing weekly pricing trends

  • Table of significant delays (>15 minutes)

  • Real-time data aggregation by day of week

๐€๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ข๐จ๐ง (๐’๐œ๐ก๐ž๐๐ฎ๐ฅ๐ž๐ ๐‰๐จ๐›๐ฌ) โœ…

  • TripTastic Flight Status Sync: Daily at 6:00 AM

    • Fetches live flight data from Aviation Stack API

    • Aviation Stack API URL: ๐ก๐ญ๐ญ๐ฉ๐ฌ://๐š๐ฉ๐ข.๐š๐ฏ๐ข๐š๐ญ๐ข๐จ๐ง๐ฌ๐ญ๐š๐œ๐ค.๐œ๐จ๐ฆ/๐ฏ๐Ÿ/๐Ÿ๐ฅ๐ข๐ ๐ก๐ญ๐ฌ

    • Processes flights for all three flight carriers (6E, AI, SG)

    • Stores flight status, delays, and links to flight records

  • TripTastic Pricing Sync: Daily at 7:00 AM

    • Fetches live flight data prices from Duffel API (DELโ†”BOM, BOMโ†”BLR)

    • Duffel API URL: ๐ก๐ญ๐ญ๐ฉ๐ฌ://๐š๐ฉ๐ข.๐๐ฎ๐Ÿ๐Ÿ๐ž๐ฅ.๐œ๐จ๐ฆ/๐š๐ข๐ซ/๐จ๐Ÿ๐Ÿ๐ž๐ซ_๐ซ๐ž๐ช๐ฎ๐ž๐ฌ๐ญ๐ฌ

    • Applies flight-specific pricing

    • Shows realistic price variations

๐ƒ๐š๐ญ๐š ๐ˆ๐ง๐ญ๐ž๐ ๐ซ๐š๐ญ๐ข๐จ๐ง:

  • Connected to all existing tables (Flights, Flight Status, Pricing Trends)

  • Scheduled jobs continue running daily to populate data

  • Real-time filtering and display of flight information

๐”๐ฌ๐ž๐ซ๐ฌ ๐œ๐š๐ง:

  • Switch between Flight Status and Pricing Trends tabs

  • Filter data by specific flights or view combined data

  • See real-time flight status with visual delay indicators

  • Analyze pricing trends through interactive charts

  • View detailed delay information in tabular format and in pie charts



#BuildMoreWithBuildAgent #BuildWithBuildAgent #partnerwithbuildagent #ServiceNow #AI #NoCode #Innovation #DigitalTransformation #WorkflowAutomation #buildwithbuildagent #buildmorewithbuildagentScreenshot (2760).png

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SK Chand Basha
Tera Sage

Build an Interactive CSDM 5.0 Visual Explorer in ServiceNow

Objective

Create a modern, interactive, and visually rich ServiceNow application that helps users understand and navigate the Common Service Data Model (CSDM) 5.0. The application should serve as a guided learning and operational tool for architects, administrators, developers, and process owners.

Core Vision

Design an intuitive visual interface where users can explore all CSDM 5.0 domains, layers, and components. When a user clicks on any CSDM component, the application should:

  1. Navigate to the corresponding target table in ServiceNow.

  2. Display detailed information about the selected component.

  3. Explain its purpose, business value, and role within CSDM.

  4. Show relationships with upstream and downstream entities.

  5. Provide implementation guidance, best practices, and real-world use cases.

  6. Offer links to relevant ServiceNow documentation and governance recommendations.


Functional Requirements

Interactive CSDM Model Visualization

  • Display the complete CSDM 5.0 model using an interactive visual map.

  • Organize components by CSDM domains:

    • Design

    • Manage Technical Services

    • Sell/Consume

    • Manage Business Services

    • Foundation

    • Build

  • Use color-coded layers and relationship lines.

  • Support zoom, pan, hover, and click interactions.

Component Click Behavior

When a user clicks a CSDM component card, node, or icon:

  • Open the associated ServiceNow table record list or schema.

  • Show:

    • Table Name

    • Label

    • API Name

    • Primary Purpose

    • Key Attributes

    • Important Relationships

    • Recommended Ownership

    • Data Governance Guidelines

Guided Learning Panel

Include a side panel or modal containing:

  • Component definition

  • Why it exists in CSDM

  • When to use it

  • Common implementation scenarios

  • Best practices

  • Common mistakes to avoid

  • Related components

Relationship Explorer

  • Display parent-child relationships.

  • Show containment, hosting, dependency, and service relationships.

  • Allow users to trace end-to-end service mapping paths.

Search and Filter Capabilities

  • Search by component name, table name, or use case.

  • Filter by domain, lifecycle stage, ownership, or implementation maturity.


Example Navigation Mapping

  • Business Application โ†’ cmdb_ci_business_app

  • Application Service โ†’ cmdb_ci_service_auto

  • Business Service โ†’ cmdb_ci_service

  • Information Object โ†’ cmdb_ci_information_object

  • Technical Service โ†’ cmdb_ci_technical_service

  • Service Offering โ†’ service_offering

  • Application Portfolio โ†’ apm_application

  • Capability โ†’ cmdb_ci_capability

  • Business Process โ†’ cmdb_ci_business_process


User Experience Requirements

  • Modern dashboard-style interface.

  • Responsive design for desktop and tablet.

  • Clean, intuitive navigation.

  • Interactive tooltips for each component.

  • Visual hierarchy that aligns with CSDM architecture.

  • Role-based personalization for admins, architects, and business users.


Advanced Features

  • Maturity assessment for each CSDM domain.

  • Data quality scorecards.

  • CMDB health indicators.

  • Recommended next steps for adoption.

  • AI-powered recommendations for missing relationships or data gaps.

  • Export architecture diagrams and reports.


Technical Implementation Suggestions

  • Build using ServiceNow UI Builder or Next Experience.

  • Use configurable workspace architecture.

  • Leverage Now Experience components.

  • Use GraphQL or Glide APIs for data retrieval.

  • Implement interactive relationship visualization using supported visualization libraries.

  • Integrate with CMDB Query Builder and Service Mapping where applicable.


Success Criteria

The application should enable users to:

  • Understand CSDM 5.0 quickly.

  • Navigate directly to relevant tables.

  • Learn proper usage of each component.

  • Understand relationships across domains.

  • Improve CMDB and service data quality.

  • Accelerate CSDM adoption across the organization.


Output Expectations

Generate:

  • Application architecture design

  • UI wireframes

  • Navigation flow

  • Data model mapping

  • Table-to-component mapping matrix

  • Role-based dashboards

  • Implementation roadmap

  • Best practice recommendations


Final Instruction

Create a world-class, visually engaging, highly interactive CSDM 5.0 Explorer application that becomes the definitive guide for understanding, navigating, and implementing CSDM within ServiceNow. The experience should be educational, operational, and visually compellingโ€”something that users will frequently reference and share across the organization.

SKChandBasha_0-1777636383782.png

#BuildMoreWithBuildAgent


vaishali231
Kilo Sage

Hey @laurentapia 


Hi everyone,

As part of the #BuildMoreWithBuildAgent challenge, I built an AI-driven Approval Intelligence Engine using ServiceNow.

Using natural language prompts, the entire application โ€” data model, business logic, and dashboard UI โ€” was generated and refined iteratively with Build Agent.

 

 What I built

A smart approval system that:

  • Calculates risk automatically
  • Routes approvals dynamically based on risk
  • Detects anomalies & suspicious requests
  • Provides real-time analytics dashboard

 

 Key Features

  • Smart Risk Engine
    Multi-factor risk scoring (amount, urgency, user behavior)
  • Dynamic Approval Routing
    Low โ†’ Auto-approved
    Medium โ†’ Manager
    High โ†’ Director + escalation
  • Anomaly Detection
    Flags repeated or unusual high-risk requests
  • Interactive Dashboard
    • Approval metrics
    • Risk distribution (Low , Medium , High)
    • High-risk user analysis (with correct aggregation)

 

 Challenges & Fixes

  • Fixed incorrect dashboard metrics due to display vs actual values
  • Resolved duplicate users issue by grouping using sys_id
  • Corrected risk detection logic for choice values (High , โ€œ3โ€ , labels)

 

 Business Value

  • Reduces manual approval effort
  • Improves decision accuracy
  • Detects risky & fraudulent requests early
  • Provides clear visibility with data-driven insights



Social url -  https://www.linkedin.com/posts/vaishali-singh-2273361bb_buildmorewithbuildagent-servicenow-serviceno...



vaishali231_0-1777643725134.pngvaishali231_1-1777643748041.pngvaishali231_2-1777643768045.png

 





maheshkhatal
Giga Sage

Hello All,

 

๐Ÿš€ #BuildMoreWithBuildAgent โ€“ My Submission

LinkedIn Post: My LinkedIn Post  

 

Built something beyond a dashboardโ€ฆ a decision-making system for real-world impact.

๐ŸŒ Climate Intelligence & Response Agent (India Focus)

An AI-powered disaster management application designed to:

  • Monitor extreme heatwaves & floods
  • Visualize impact through interactive heatmaps
  • Predict risks and identify vulnerable populations
  • Enable proactive government response

SCARI โ€“ Sentinel Climate Command Center _ ServiceNow.pngSCARI โ€“ dashboard _ ServiceNow.pngSCARI โ€“ knowledge _ ServiceNow.png

Adobe Express - ServiceNow.gif


๐Ÿ’ก What I Built

๐Ÿ”ฅ Intelligence Layer

  • Heatwave escalation prediction
  • Flood risk mapping
  • High-risk population clusters (elderly, women, children, animals)

โšก Action Layer

  • Auto-create emergency tasks
  • Trigger alerts
  • Recommend actions like:
    ๐Ÿ‘‰ Deploy water tankers
    ๐Ÿ‘‰ Open relief camps
    ๐Ÿ‘‰ Mobilize medical teams

๐Ÿ’ฐ Optimization Layer

  • Resource allocation efficiency
  • Relief distribution insights
  • Smart recommendations to maximize impact

๐ŸŽจ Experience

  • Dark, high-contrast UI with world map cover
  • India highlighted with glowing heatwave zones ๐Ÿ”ฅ
  • Interactive dashboard with:
    • Risk scores
    • Alerts
    • Impact metrics
    • Resource availability

๐Ÿ‘‰ Designed to feel like a real-time climate command center

 

The prompt that I have used for :

๐ŸŒ Climate Intelligence & Response Agent (India Focus)

๐ŸŽฏ Objective
Build an intelligent disaster management system that monitors extreme climate events such as heatwaves and floods across India, visualizes impact through heatmaps, predicts risks, and enables proactive government response.
This application must include:
A visually stunning cover dashboard with a world map theme
A heatwave-focused visualization over India (glowing red/orange regions)
Intelligent automation layers:
๐Ÿ”ฅ Intelligence Layer
โšก Action Layer
๐Ÿ’ฐ Optimization Layer

๐ŸŽจ UI / UX REQUIREMENTS (VERY IMPORTANT)
Design a modern, dark-themed, high-contrast UI:
Theme:
Background: Deep navy / charcoal (#0B0F1A / #121826)
Primary accents: Neon orange, red (heat), cyan/blue (rain/flood)
Glow effects for heat zones
Glassmorphism-style cards (soft shadows, blur)
Cover Page:
Full-width world map background
Highlight India with glowing heatwave effect (red/orange gradient)
Title:
๐Ÿ‘‰ "EXTREME HEATWAVE ๐Ÿ”ฅ RAGING ACROSS INDIA"
Subtitle:
"AI-powered intelligence to predict climate risks, identify vulnerable populations, and drive proactive actions"
Add a CTA button:
๐Ÿ‘‰ "Explore Dashboard"

๐Ÿงญ NAVIGATION MENU
Left sidebar with:
Home
Intelligence
Risks & Heatmap
Vulnerable Groups
Resources & Assets
Actions & Tasks
Alerts & Notifications
Reports & Analytics
Administration

๐Ÿง  INTELLIGENCE LAYER
Features:
Heatwave Escalation Prediction
Line chart showing temperature trend
Predict "Very High by X Date"
Flood Risk Prediction
Map of India with rainfall intensity levels
High-Risk Population Clusters
Categorize:
Elderly (60+)
Women
Children
Animals
Assign risk levels (Low / Medium / High / Extreme)
Logic:
Risk score based on:
Temperature
Rainfall
Population density
Auto-calculate risk levels

โšก ACTION LAYER
Features:
Auto-create emergency tasks
Trigger alerts
Provide recommendations
UI Buttons (CLICKABLE - MUST TRIGGER LOGIC):
"Auto-create Emergency Tasks"
"Send Alerts"
"Recommend Actions"
Example Actions:
"Send water tankers to Rajasthan"
"Open relief camp in Madhya Pradesh"
"Deploy medical teams in Maharashtra"
On Click Behavior:
Create task records
Update dashboard dynamically
Send notification (simulated)

๐Ÿ’ฐ OPTIMIZATION LAYER
Features:
Resource Allocation Efficiency (percentage)
Relief Distribution Score
Optimization Insights
Example Insights:
"Reallocate 12 water tankers โ†’ increase reach by 34%"
"Open 5 new relief camps โ†’ support 25,000 people"
"Pre-position medical supplies โ†’ reduce response time by 40%"

๐Ÿ“Š DASHBOARD COMPONENTS
1. India Risk Overview Panel
Heatwave Risk Score (e.g., 9.2/10)
Flood Risk Score
Affected Districts
Population at Risk
2. Active Alerts Panel
Heatwave Alert
Heavy Rainfall Alert
Flood Risk Alert
3. Impact Metrics
Districts affected
Population at risk
Villages impacted
Animals at risk
4. Impact Heatmap
Gradient scale: Low โ†’ Extreme
Overlay on India map
5. Resource Availability
Water tankers
Relief camps
Medical teams
Volunteers

๐Ÿ—‚๏ธ DATA MODEL (TABLES)
Create tables:
Climate Event
Type (Heatwave / Flood)
Severity
Region
Start/End Date
Region Risk
Region Name
Temperature
Rainfall
Risk Score
Risk Level
Vulnerable Group
Category (Elderly, Women, Children, Animals)
Population Count
Risk Level
Resource
Type (Water Tanker, Medical Team, Camp)
Availability
Location
Action Task
Description
Priority
Status
Assigned Region
Alert
Type
Severity
Timestamp
Region

๐Ÿงช DUMMY DATA (PRE-POPULATE)
Populate realistic Indian data:
Rajasthan โ†’ Extreme heat (47ยฐC+)
Uttar Pradesh โ†’ High population risk
Assam โ†’ Heavy rainfall / flood risk
Maharashtra โ†’ Mixed risk
Metrics:
Population at risk: 60M+
Districts affected: 200+
Water tankers: 1200+
Relief camps: 200+

โš™๏ธ AUTOMATION LOGIC
If temperature > 45ยฐC โ†’ Heatwave = Extreme
If rainfall > threshold โ†’ Flood risk = High
If risk = High:
Trigger alert
Suggest action
Create task

๐Ÿš€ EXPECTED OUTCOME
A visually stunning, intelligent ServiceNow application that:
Predicts climate risks
Highlights vulnerable populations
Automates response actions
Optimizes resource allocation
The application should feel like a real-time disaster command center, not just a dashboard.



 

Thank you,

Mahesh Khatal.

neha_talha
Tera Explorer

Hello @laurentapia ,

 

๐Ÿš€Successfully completed the #BuildMoreWithBuildAgent Challenge!

LinkedIn Post: My LinkedIn Post

Built something beyond a tracking system โ€” a decision-driven logistics intelligence platform.

๐Ÿ“ฆSmart Logistics Optimizer & Delay Predictor
An AI-powered logistics application designed to:

โœ” Optimize delivery routes for efficiency
โœ” Predict shipment delays using risk scoring
โœ” Identify high-risk shipments proactively
โœ” Enable faster and smarter logistics decisions

๐Ÿ’กWhat I Built

๐Ÿ”ฅIntelligence Layer

  • Shipment delay prediction based on distance and priority

  • Risk scoring (Low / Medium / High)

  • Identification of high-risk deliveries

โšกAction Layer

  • Auto-create tasks for high-risk shipments

  • Trigger alerts and notifications

  • Recommend actions like:

    • Assign priority handling

    • Choose alternate routes

    • Escalate critical deliveries

๐Ÿ“ŠOptimization Layer

  • Route efficiency insights

  • Delay trend analysis

  • Shipment performance monitoring

๐ŸŽจExperience

  • Clean, modern dashboard

  • Color-coded risk visualization (Green / Yellow / Red)

  • Interactive charts showing:

    • Risk distribution

    • Shipment status

    • Delay trends

๐Ÿ‘‰Designed to feel like a real-time logistics command center

๐Ÿค–Built entirely using natural language prompts with Build Agent

๐Ÿ“ŒPrompt used:

Create a complete ServiceNow application named "Smart Logistics Optimizer & Delay Predictor".

Objective:
Build a decision-driven logistics system that optimizes delivery routes and predicts shipment delays.

Core Features:

  • Shipment management with fields: pickup location, delivery location, distance, priority, and status

  • Route optimization based on distance

  • Delay prediction using risk levels (Low, Medium, High)

  • Recommended actions based on risk

Business Logic:

  • If distance is greater than 100, set risk as High

  • If distance is between 50 and 100, set risk as Medium

  • If priority is High, reduce risk level

  • Assign recommended actions based on final risk level

Automation:

  • Create a task automatically for high-risk shipments

  • Send notification alerts for high-risk shipments

  • Escalate critical shipments

Dashboard:

  • Show total shipments

  • Show high-risk shipments

  • Display delay trends

  • Display risk distribution

Demo Data:

  • Generate 80 to 100 shipment records

  • Ensure balanced distribution of risk levels and priorities

  • Ensure dashboard is fully populated with meaningful insights

Goal:
Create a realistic, decision-driven logistics platform with automation, analytics, and a fully populated dashboard for demonstration.image2.jpg

 

Image3.jpg

 

Image4.jpg

 

image7.jpg

 

Thank you, 
Neha Talha

Alka_Chaudhary
Mega Sage

Hello @laurentapia ,

 

๐Ÿš€ Successfully completed the #BuildMoreWithBuildAgent Challenge!

 

๐Ÿ”— LinkedIn Post (Challenge Submission): Click to open Link

 

 

๐Ÿš€ As part of the #BuildMoreWithBuildAgent challenge, I built TrustIQ โ€“ Unified Risk, Credit & Fraud Intelligence Platform, an end-to-end application designed to unify credit analysis, fraud detection, and risk-based decision-making into a single system.

 

๐Ÿข In many organizations, these capabilities exist in silos, leading to delayed decisions and lack of visibility. TrustIQ addresses this by providing a centralized platform where users can evaluate individuals and businesses using a unified Trust Score derived from multiple data points.

 

๐Ÿงฉ The application includes core modules such as profile management for individuals and businesses, credit data tracking, transaction history, fraud alerts, and vendor assessments. A Trust Score Engine calculates risk by combining credit behavior, transaction patterns, and fraud indicators, categorizing profiles into Low, Medium, and High risk.

 

๐Ÿ”„ To enhance decision-making, I implemented a Credit Score Simulator that allows users to test scenarios such as increased utilization or missed payments and view the predicted impact on Trust Score and risk level. A Decision Engine automates outcomes like Approve, Review, or Reject based on configurable rules, while an AI Insights section explains why a profile is considered risky and suggests improvement actions.

 

๐Ÿ“Š The application also includes a visually rich dashboard with KPI indicators, risk distribution charts, fraud trends, and high-risk profile lists. The UI is designed using a modern workspace-style layout with card-based components, tab navigation, and color-coded risk indicators for better usability and clarity.

 Here are the exact prompts I used to build TrustIQ using ServiceNow Build Agent:


๐Ÿ”น Prompt 1 โ€“ Application Foundation

Create a scoped application called "TrustIQ โ€“ Unified Risk, Credit & Fraud Intelligence Platform" with the backend scope name set as trustiq.

Define core tables:
- Profile (Individual/Business)
- Credit Data
- Transaction History
- Fraud Alert
- Vendor Assessment

Include relationships between tables and ensure each table has relevant fields like name, type, score, risk level, status, timestamps.

Generate sample records for each table so the application has meaningful data for demonstration.

๐Ÿ”น Prompt 2 โ€“ Core Intelligence + Data

Enhance the "TrustIQ โ€“ Unified Risk, Credit & Fraud Intelligence Platform" application by implementing core intelligence modules along with rich demo data.

Demo Data:
Generate realistic and varied data:
At least 50โ€“100 profiles (Individuals and Businesses)

Include:
Credit scores (300โ€“850), utilization %, payment history
Transaction history with varied amounts and locations
Mix of safe and risky behaviors

Ensure:
30% High Risk, 40% Medium Risk, 30% Low Risk
20โ€“30% profiles have fraud alerts

Generate Vendor Assessments for business profiles with mixed outcomes

Core Engines:

1. Trust Score Engine
Calculate Trust Score using:
Credit score
Transaction risk indicators
Fraud signals

Categorize into:
Low, Medium, High risk

Store Trust Score and Risk Level on Profile

2. Fraud Detection Engine
Implement rule-based logic:
High transaction amount
Unusual location
Rapid repeated transactions

Generate:
Fraud Risk Score
Fraud Alert records for high-risk cases

Link alerts to profiles

3. Vendor Assessment Module
Evaluate business profiles using:
Payment behavior
Risk indicators

Assign Vendor Trust Rating

Provide recommendation:
Approve, Review, Reject

Ensure all generated data triggers these engines so outputs are meaningful and usable in UI and dashboards.

๐Ÿ”น Prompt 3 โ€“ Predictive + Dashboard + UI

Enhance the "TrustIQ โ€“ Unified Risk, Credit & Fraud Intelligence Platform" application with predictive capabilities, decision automation, intelligent insights, and a visually rich modern user interface.

Credit Score Simulator:
Create a Credit Score Simulator that allows users to simulate financial scenarios such as:
Increased credit usage
Missed payments
Opening new credit accounts

Display:
Predicted change in Trust Score
Updated Risk Level (Low, Medium, High)

Decision Engine:
Auto-approve Low Risk profiles
Flag High Risk profiles
Require verification for Medium Risk profiles

Store decision outcomes:
Approve
Review
Reject

AI Insights:
Explain why a profile is Low, Medium, or High risk
Show key contributing factors
Suggest improvements

Dashboard:
KPI Indicators, Charts, Lists (Risk Distribution, Fraud Trends, Credit vs Risk, High-Risk Profiles)

UI Enhancements:
Modern workspace layout
Tab navigation (Overview, Credit, Fraud, Analytics)
Color coding (Green, Orange, Red)
Card-based design with clean spacing

๐Ÿ”น Prompt 4 โ€“ Vendor Decision Fix

Enhance the TrustIQ application to populate the Vendor Decision report with meaningful data.

Ensure:
- Business profiles generate Vendor Assessment records
- Each includes Vendor Trust Rating, Decision Outcome, Risk Level
- Generate 20โ€“30 records with mixed decisions
- Ensure dashboard displays Vendor Decision Distribution correctly

Goal:
Vendor Decision report should never be empty.

๐Ÿ”น Prompt 5 โ€“ UI Enhancement

Enhance the "TrustIQ โ€“ Unified Risk, Credit & Fraud Intelligence Platform" with a modern, premium, and visually appealing user interface inspired by SaaS dashboards.

Use:
- Light theme with subtle background
- Blue primary color
- Green/Orange/Red risk indicators

Apply:
- Card-based layout
- Rounded corners
- Clean spacing and typography
- Prominent Trust Score display
- Section-based layout (Credit, Fraud, Decision, Insights)
- Smooth interactions and clean UX

Goal:
UI should look like a modern fintech or risk intelligence platform.

๐Ÿ’ก These prompts helped transform the idea into a complete, data-driven and visually rich application.

#BuildMoreWithBuildAgent #BuildWithBuildAgent

 

Attached: Screenshots 

data architecture.pngIDE 2.pngIDE 1.pngSS4.pngSS3.pngSS2.pngSS 1.png

#BuildMoreWithBuildAgent #BuildWithBuildAgent

Thank you,
Alka Chaudhary