The Update Set June Edition: AI Buzz, Idea Chaos & CreatorCon India Magic

[Kristy Merriam]

Welcome back to The Update Set, your no-fluff roundup of what's new and what's next in the ServiceNow developer community. Kristy Merriam takes the mic fresh off the plane from CreatorCon India, and this month’s update is stacked.

First up, the Breakpoint podcast returns with big Knowledge 25 energy. Lauren McManamon hosts Deepanshu and Patrick to unpack what the AI-native builder experience actually looks like in practice. TL;DR: you don’t want to miss it.

June brought us our very first Developer Advocate AMA, and it did not disappoint. Low-code vs. pro-code, real talk about working at ServiceNow, and the spicy questions you’re usually afraid to ask, we tackled them all. The full replay is on YouTube, and we’re already collecting questions for the next one in August.

On the community front, user groups are due for a glow-up, and you can help shape what comes next. Whether you’ve hosted, attended, or just have strong opinions, your voice matters - take the short, anonymous survey.

Remember that card trading frenzy at Knowledge 25? That was C3: Collectible Community Cards, and it wasn’t just nostalgia, it was a masterclass in connection. Want the behind-the-scenes? Travis Toulson has the full origin story in a blog post you’ll want to read.

Workflow Studio fans: Save triggers are here to help you scale like a boss. Laura McManamon teams up with PM Riya Kapoor to demo how you can create, edit, and reuse flow logic more effectively.

Got messy ideas at weird hours? You’re not alone. Travis and Earl let us peek behind the curtain of their chaotic-but-effective idea capture method, then show us how AI helps shape that chaos into content.

Laszlo Balla is our newest Senior Developer Advocate, and he’s already raised the bar. Whether it’s mentoring, meetups, or just showing up with thoughtful energy, Laszlo makes everything better.

And yes, CreatorCon India was as massive as it looked. 2800+ attendees. Three cities. Record-breaking hands-on labs. Bengaluru, Pune, Delhi - you made history. Thank you.

Looking ahead? Catch us at World Forum Sydney on July 24 and TechNow Zurich on July 31 for what’s coming in the next release.

That’s a wrap for June’s update. Until next time, keep building and keep being awesome.