In Agile development within ServiceNow, visibility is key. Our team uses Agile Development and the Agile Board to manage and prioritise work - but manually keeping labels in sync with the story status became a hassle. To solve this I found this Se...
System Properties System properties used to store configuration information that rarely or never changes. We can add or update to control the system behavior. It is best practice to use a system property instead of hard cladding the fixed values.Syst...
Hi there, Big change you've seen or even had to deal with the official ServiceNow HealthScan Scorecard at customers. The "ServiceNow HealthScan Scorecard provides an automated review of an instance". The PDF document optionally is accompanied with ...
How to create your own ServiceNow MCP Server Code: anilvaranasi/ServiceNowMCPServer In order to implement Agentic AI one of the first steps it to be able to build AI agents that can interact with ServiceNow. One of the easiest ways to interact with S...
Hello ServiceNow Family, This article is written for anyone who’s ready to move beyond ServiceNow administration and step into development. If you’ve been managing forms, catalogs, and configurations, and you’re now curious about what happens behin...
ServiceNow provides powerful REST APIs to integrate with external systems, but like any enterprise platform, it enforces rate limits to ensure performance, stability, and fair usage across tenants. This article breaks down the core concepts of rat...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Seen the new Next Experience UI yet? Enabling it on an upgraded San Diego instance only concerns changing the value of System Property "glide.ui.polaris.expe...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Turning the Release Testing Preview (RTP) Release Notes for the Washington DC release inside out, there was a wow moment... "Let your catalog item requesters...
If you want to get notified when new Business Rules are added by me, you can subscribe to this page! Over time, every developer or system administrator builds little helpers that make working with ServiceNow more convenient and secure. This is al...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Every ServiceNow release has some hidden gems, and the Zurich (Early Availability) release is no other. During (Unofficial) Live Coding Happy Hour, Rafael Co...
ServiceNow recently released a new plugin for the platform (Paris onwards) to enable better support for custom PDF generation using script. Unfortunately the only documentation on this new feature set you will find is in KB0866613, which does not go ...
ServiceNow CyberArk Integration Steps to follow The MID Server obtains the credential identifier from the instance, and then uses a customer-provided JAR file to resolve the identifier from the repository into a usable credential. Note: Customer ...
Hi All, Today I have found an amazing undocumented API that outputs all logged-in user group sys_id(s). You can use this to reduce the amount of scripting You can try this in your Background script gs.print(gs.getUser().getMyGroups()) Output : Re...
Hello Community, Have you tried ServiceNow Smart Assessments powered by the Smart Assessment Engine (SAE)? Your customers may be asking what it is and would like to know about its capabilities, how to set it up, and how to use it. Here is a simple...
Enhancing Task Management with the Reminder Feature in ServiceNow Introduction Managing multiple tasks effectively in ServiceNow can be challenging, especially when handling long-running changes, incidents, or other task-related activities. To prev...
Hi All, I hope you're doing great. In this tutorial, we will look into ServiceNow custom action in flow designer. This is the third chapter of the ServiceNow Flow Designer Series. In this ServiceNow tutorial, we will try to understand What is Servic...
The Application We uploaded our new application Automatic Group Member Management to the ServiceNow Share. The app can be used to handle group memberships automatically based on certain conditions. The conditions can be either based on a user (e.g. D...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, A situation that sounds familiar when working with fields with JSON code: The JSON code hard to read, the code looks unformatted, the structure or errors are...
Hello, ServiceNow and Azure DevOps enthusiasts! In today’s article, I will walk you through how to integrate ServiceNow with Azure DevOps using REST APIs to automatically create work items in Azure DevOps when incidents are raised in ServiceNow. This...
Let's say there is a need to show a list of groups (on Service Portal) in which the selected user (via Reference Variable) is either a member or manager. The records in that list should be clickable and they should redirect to a group record in a ne...
Allen Andreas
Lisa Latour
ServiceNow
