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Import On-Demand: Automate File Imports using ServiceNow

This functionality enables users to upload files (like Excel spreadsheets) through a catalog item and automates importing and transforming the data. The process upon submission, imports the file, transforms it and updates the target table, deletes th...

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Kalisha_m by Tera Guru
  • 8538 Views
  • 5 comments
  • 14 helpfuls

An Examination of gs.eventQueue

While I was working with notifications, I realized that there are some incredibly useful and neglected parts of ServiceNow that sometimes aren’t used to their fullest potential. I’d like to go over one of them right now, gs.eventQueue.   One thing se...

UI Builder: Create a record with client script and button

Creating a record with user input data If you want to create a record using user input from your form or other component on your page, you can use this guide. In this example, I was taking input from 2 input components in a modal and creating a new i...

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Max Selwyn by ServiceNow Employee
  • 4562 Views
  • 1 comments
  • 7 helpfuls

Structured Deployment Workflows with ReleaseOps in Zurich?

Hey ServiceNow community!   You might have overlooked a major update—ReleaseOps has arrived, and it could transform the way we manage deployments! If you’ve ever faced challenges with Update Sets or rolled out apps across environments, this feels lik...

Tushar by Kilo Sage
  • 1201 Views
  • 5 comments
  • 1 helpfuls

Tips on Guided Tours

Here are some tips related to guided tours: - Guided Tours are always created in Global App, even if you are creating them for Portals, like ESC or CSM. They only way to transport them to other instances is if they are in the Global App. -For creatin...

JD Loera by Giga Contributor
  • 920 Views
  • 1 comments
  • 4 helpfuls

Instance Troubleshooter Scan Checks

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   Instance Scan, one of the best things of ServiceNow, though also horribly underutilized by customers. Out-of-the-box the free Instance Scan application comes...

Zurich's Queuing of Instance Scans

Hi there,   Instance Scan, you got to love it . It's one the most powerful features on the ServiceNow platform in my opinion. Okay, I'm a bit biased, being the person worldwide sharing most content on Instance Scan. A huge downside of Instance Scan i...

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ServiceNow HRSD (Tutorial Article Part - 1)

Hello ServiceNow Family, I have started a Article series on more compelling Module ServiceNow Human Resources.   In many companies, HR spends a significant amount of time on repetitive tasks such as responding to emails, managing chats, and using...

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Ravi Gaurav by Giga Sage
  • 24991 Views
  • 21 comments
  • 82 helpfuls

getXMLwait alternative for Service Portal

Get XML wait For those of you that are not familiar with GlideAjax. getXMLWait() is a Synchronous GlideAjax call. Meaning your  script cannot continue without the GlideAjax response. This stops the session until the response is received. How to use g...

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Willem by Giga Sage
  • 61258 Views
  • 56 comments
  • 126 helpfuls

Linking Update Set to Agile Story

Hello Everyone,  I recently came up with a useful solution to help deployments move along a bit more seamlessly for my organization. Our team uses the Agile Development application to create and track work for our sprints. We also use Update Sets to ...

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Role based redirection with SPEntryPage

A common requirement is to redirect users to specific portals dependent on the roles that they have. For example, if you have an internal Employee Center portal, and an external Customer Service Management portal, you might want your users to be redi...

Stuart Munn by ServiceNow Employee
  • 6649 Views
  • 5 comments
  • 16 helpfuls
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