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ChatGPT Integration with ServiceNow - Latest API Guide

ChatGPT Integration with ServiceNow - Latest API Guide:   Overview: Recently, I was exploring the integration of ChatGPT with ServiceNow and wanted to test out the ChatGPT integration on my Personal Developer Instance (PDI). While the articles and vi...

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Selva Arun by Mega Sage
  • 13202 Views
  • 6 comments
  • 10 helpfuls

Performance Hacks: Database Views

Summary I'm writing this article to talk about some of the performance implications of Database Views. I've posted a video at https://youtu.be/ygy50Pxn3wk?si=l7dI3apveDtZTcln.     What are Database Views? Real quick - in ServiceNow, the concept of a...

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Mwatkins by ServiceNow Employee
  • 4545 Views
  • 10 comments
  • 11 helpfuls

Automated Tests

The key to shorter release cycles are automated tests.   The key to fewer regressions are automated tests.   The key to fewer defects are – again - automated tests.   Automated tests are crucial for a robust, reliable, and mature software development...

saschawildg by ServiceNow Employee
  • 1786 Views
  • 2 comments
  • 2 helpfuls

Deny-Unless ACL in ServiceNow

  A Deny-Unless ACL blocks access unless all its rules are met. It’s like a locked door that only opens if you have the right key, meet the conditions, and follow the rules.   How Does It Work? • If the user meets all requirements (role, condition, a...

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Why You Should Never Add Records to an Update Set

Update Sets are one of the most widely used deployment mechanisms in ServiceNow. However, a very common — and risky — practice still exists in many projects: adding data records to Update Sets using the “Add to Update Set” UI Action. This article exp...

sarah_bioni by ServiceNow Employee
  • 571 Views
  • 3 comments
  • 5 helpfuls

syslog Context Map is making my life so much easier

System Log CAN be handy... if careless devs haven't already ruined it with absurd amounts of high volume log statements.  Finding the origin of a given system log entry has always been difficult too.But with system log's Context Map you don't need to...

Uncle Rob by Kilo Patron
  • 2970 Views
  • 3 comments
  • 13 helpfuls

How to capture the Inbound REST logs and the associated REST Request Body in the Service Now system logs - Debug Inbound REST API Calls

Steps to Debug REST API Inbound Calls in Service Now:  1. Make sure the property “glide.rest.debug” is set to true under sys_properties table. 2. Get the REST request URL and the user_id of the user with which the REST call is coming to instance. 3. ...

Community Alums by Community Alums  
  • 58396 Views
  • 11 comments
  • 41 helpfuls

M2M Table Creation

M2M (many to many) tables are used almost everywhere in the platform. Basically any table which has two reference fields to link records of two different tables could be considered M2M.But, if you use the OOTB functionality to create M2M you will ach...

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Heiko Bllr by Tera Guru
  • 13228 Views
  • 2 comments
  • 16 helpfuls

ServiceNow Integration with Microsoft PowerApps and Flow

ServiceNow Integration with Microsoft PowerApps and Flow ServiceNow connector to Microsoft PowerApps and Flow is in Preview (Connector Reference). I thought I will give it a try to see how easy that ServiceNow can be integrated into Microsoft Cloud a...

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shawna by Tera Guru
  • 115346 Views
  • 31 comments
  • 8 helpfuls

VS Code setup for servicenow

 Installation procedure. 1. Install VS code extension – [ sn-scriptsync].        2. Create a new folder with the name “sn-scriptsync" under Documents directory.            3. Install “ServiceNow Utils” – browser extension in Chrome or Firefox browser...

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How scheduling Data Management Delete Jobs works

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   With the Tokyo release ServiceNow introduced "Data Management Delete Jobs", a way to safely and efficiently perform bulk deletion of records without the need...

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