Usage Scenario I created a Date variable in a Catalog Item which represented the Date Required. I wanted to check that this data was at least 2 days in the future and NOT on a weekend. Investigation (Googling) Initially, I searched the communities f...
Hi All, I hope you are doing fine. If you are a ServiceNow developer then in your entire term you must have created a ServiceNow catalog item at least once.ServiceNow catalog item gives you provision to create customer-facing interfacing using which ...
Before we had flow designer in servicenow, outbound integration with any other 3rd party tool was done by creating an outbound message and then creating a business rule to call that outbound message, which include lot of coding. This article will tal...
Connect to Preferred Language Live Agent Usually when we click on connect to live agent the user get redirected to the live agent 1) based on language of user in profile with same language chat queue...
tl;dr the variable name gr is a perfectly valid name when used within a logically small context. First look at scope and code structure before being fatal about the use of gr. Context means everything. Although I find gr a technically reasonable iden...
Hi You can use the below code to attach any attachments to email notifications, just open email scripts and add the code. Make sure to add the email script in your notification as ${mail_script:<name of your email script>} var gr =new GlideRecord('s...
I thought I'd share with you a handy script which is easily adapted to meet yours or your end users needs when it comes to sending scheduled reports.In my past experience and I've been guilty of this is if someone requests a daily report which also g...
We get a lot of customer requests to integrate Jira and ServiceNow at Exalate. And we come across a lot of interesting use cases in the process. I am sharing one here. The Use Case A Jira issue is synced with a ServiceNow incident. 2 advanced requi...
In this article we will look at how we can create favorites in the service portal. To do this we need to build the following: Widget to mark pages as a favoriteWidget to list the favoritesPortal page to display the list of favoritesHeader menu to lis...
The browsers on our mobile devices have become more and more sophisticated in recent years, which is why you can do much of the same actions to them as you can on a desktop computer or notebook along with a mouse. Sometimes, therefore, you just wa...
Part 1Part 2Part 3 (you are here) Congratulations on making it this far! You are now in the top percentile of developers who know how to activate deep security on the platform! In part 2 of this series, you learned how to add row-level security, e...
An SQL server was getting decommissioned and it was required that we complete the migration of all articles held in that SQL server at the earliest and start using them in ServiceNow. Here's what we followed and this finally helped us import a total ...
Hi All, Hope you all are doing fine. As most of you must be aware of the script field which you must have seen whenever you create a new Business rule , client script , transform script and so on..And it looks something as given below : But do...
Hi Guys, Below are some Basic scripting questions and their answers that every beginner must go through. Hit helpful if you get benefited from it and save it in the bookmark for further usage. Edit 1:- Check out my new Article for real-life use case...
Hello, Servicenow Ninjas, MID server is a part of our ServiceNow journey. Some ninjas face issues in installing mid servers. Don't worry, I have given the basic steps to install the mid server and also created a video for the same. Just follow the st...
Hello Community Members, In this video, I will cover most of the UTAH Release Features. If my video/content helped you in any way, please mark this video/content as BOOKMARK, SUBSCRIBE & HELPFUL Best Regards, Prashant Kumar (LearnIT) Yo...
One of ServiceNow’s greatest strengths is its flexibility and the creation of near limitless possibilities. This same principle carries over into the Service Portal and the development of custom widgets. If you’ve ever found yourself wishing you coul...
As a ServiceNow implementation partner, Sedgwick's Technology Solutions division invites you to join us for this Tech Talk to learn more about ServiceNow's App Engine Studio. In this hands-on workshop, you will explore, learn and build an applicat...
UpdateMultiple Operation - optimizing your code, a better option to codify. "Both update() and updateMultiple() will result in a database update. The main difference is that update() operates on one record at a time, whereas updateMultiple() updat...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Seen the new Next Experience UI yet? A "next generation, intuitive, personalized experience to drive productivity, improve engagement, and surface insights a...
Lisa Latour
ServiceNow
