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Reporting on Template Usage

A question that popped up in the SNDevs Slack had me curious and wanting to re-visit the topic of how easily it could be to implement reportability on template usage without a boat load of technical debt. Within the community, SN Gurus' article on th...

Basics Of User Administration - Users, Groups, Roles

Hello Everyone, This video has all about user administration.  (https://www.youtube.com/watch?v=G_pAaUbaiGo) How to manage users, roles, and groups?Relationship between user, role & groupsWhat is roles delegation?User administration best practices. S...

Updating the List Collector Dynamically

Hi, In this article, I will show you how we can automatically select the values in the list collector variable. Requirement: When you select a group, under user list collector, select all the group members dynamically. Create 2 reference fields in yo...

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asifnoor by Kilo Patron
  • 6420 Views
  • 3 comments
  • 13 helpfuls

Impersonate user in assignment group

Hello everybody, during tests, it is often necessary to impersonate users who are in the ticket assignment group.To speed up this operation, I created an UI Action, which allows you to impersonate a (random) user of the assignment group. A message i...

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#BuildWithAES: Simply Facility Cleaning with Ease

ServiceNow's App Engine Studio (AES) is a powerhouse of functionality. Citizen developers and skilled admins alike can feel confident in creating applications that solve problems within their organization. As part of the #BuildWithAES challenge, I de...

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A step by step guide to connect to a DB2 Database

Good Morning Everyone, I was wondering if we have a step-by-step guide on how to connect to a DB2 Database but could not get much information. I did go through the community and found some questions around the area and no one ever came close to provi...

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Source Control/GIT Cannot Be Used in Production

This article also appears on my blog SNStud.io - Source Control/GIT Cannot Be Used in ProductionIf you saw my talk at #Know17, read my blog posts, or follow me on Twitter, you will know that I'm a HUGE Source Control advocate. Every project I've ever...

Mark Scott1 by Giga Expert
  • 3677 Views
  • 10 comments
  • 9 helpfuls

Field validation: Regular Expressions

Field validation: Regular Expressions Sometimes we want to help the user by validating if the input is correct/what we expect in the system. For example if the user inputs a phone number, url or email address. Regular expression Wikipedia: A regular ...

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Willem by Giga Sage
  • 50788 Views
  • 3 comments
  • 32 helpfuls

Create a popup message on login

Display terms and conditions on Login [Work in Progress] Please add any ideas and comments.   It was build long ago by ServiceNow Guru: a popup that appears after login in. Since the files from servicenow guru are not available. I decided to build si...

Willem by Giga Sage
  • 14157 Views
  • 20 comments
  • 20 helpfuls

How to Deactivate SMS Notifications in ServiceNow

How to Deactivate SMS Notifications in ServiceNowIntroductionIn the realm of IT service management, effective communication is crucial for the smooth functioning of workflows and incident management. ServiceNow, a popular platform for streamlining IT...

Let's Learn Blockchain part 2

Hi Everyone, This is the second dose of learning blockchain. Excitement has no limitations, I remember when I started learning Servicenow I try to create every app on Servicenow but sooner I realize it's equally important to select the right platfo...

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How to enable Flow Diagramming (San Diego)

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   New with the San Diego release, for Flow Designer: "Create and view flows as diagrams. See the paths a flow can follow and the connections between elements."...

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ITIL Change Management - A Comprehensive Guide

Change Management's purpose is to control the process of implementing changes to the environment. Several organizations have change review meetings or change control. Commonly they are a stop gap measure of finally approval of introducing a change. L...

gk6565 by Kilo Explorer
  • 25399 Views
  • 4 comments
  • 7 helpfuls
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