Hello, I just wanted to share with the community a way to make your ServiceNow instance's release and patch information available to all of your users. I tried finding this solution on the community but was unable to find it in my search results. Thi...
Here is how you can make an update set as your current update set. Example: var gsus = new GlideRecord("sys_update_set"); gsus.initialize(); gsus.application ='global';gsus.name = 'Myupdateset_v1';gsus.description = 'Make it as current'; var upsetsys...
Hello All, Ever came across a requirement in which you have to send a document to the Customer or/and Employee and get it digitally signed? Let's make this easy with simple scenario. Scenario: Let us get a better understanding of the scenario. We h...
I was facing the requirement to add external documents to a record multiple times.The existing solution was either based on a HTML field (unstructured) or we were forced to download the document (the latest version was actually on a sharepoint folder...
Recently, I came across a question where the questioner wanted to remove the asset tag from the Display name field whenever the table was referenced as a reference field in some other table or catalog item/record producer variable. Questioner wa...
Hi All, I hope you're doing great. In my ServiceNow experience, I have encountered this scenario a few times, where we want to make all the fields on the form read-only on certain conditions or states.In general, the approach we follow is to create ...
I recently ran into a situation where the fulfiller on a certain set of incidents needs to send emails to differing recipient groups so that all of the correspondence stays with the incident. For these purposes, Additional Comments or similar will n...
Filters with a data table within the Service Portal So this is my first share project, and I will be using this article to further explain the why's and how's for the project.Link Why We started using the CSM module, and the page used "csm_my_lists" ...
I've recently been obsessing about safe queries in GlideRecord. As I've showcased testing .get() and testing .addEncodedQuery(), the most common feedback I've gotten is "just use glide.invalid_query.returns_no_rows instead". This video showcases g...
It's very useful for Us as well as other users too. It's great to display a piece of data on the screen from the tables. Steps to create custom View on tables:- 1) Click on the Hamburger icon (Context Menu) right next to any column name 2) Click on...
g_form is used very heavily all over in ServiceNow. Though, it has a lot of documented and undocumented functions/methods. One of the undocumented GlideForm Method is "g_form.resolveNameMap" #g_form.resolveNameMap: 1. Returns array of object2. The Ob...
Note: The functionality explained below uses DOM to achieve desired outcome. From the portal perspective, the approach will only work if the OOB widgets or widgets copied from OOB code are not modified drastically, especially the bits of code which d...
Hi, Recently I came up with the idea to store values specific to an instances for a workflow all in one place as a JSON object on the sys_property table. The use case was due to the use of a JDBC connector in workflow and the settings (midserver/user...
The world is big and weird requirements can be found quite often. Recently I got such. Basically, we needed to export data from tables, but with strictly predefined column labels. By default, exporting to .xlsx file will put the ServiceNow column lab...
Introduction ServiceNow provides very powerful functionality around Service and Product Catalog management. Indeed, this is one of the most used platform capabilities, and what is more important, one of the most widely visible in an organisation. A w...
Hi All,I hope you're doing great. In today's tutorial, we will be starting a new series on the ServiceNow flow designer. We will try to learn the flow designer in-depth starting from the basics. Flow designer in some sense we can consider as an alte...
A while back I posted about how dangerous .get() on GlideRecord could be if you didn't validate the query.That got me thinking about addEncodedQuery... For those who've already created the glide.invalid_query.returns_no_rows property, its still...
Are you a ServiceNow developer or hiring manager? A couple months ago I quietly released a new candidates feature on SNJobs.com. This new feature allows ServiceNow professionals to create a candidate profile, and for hiring managers to be able to sch...
With zero experience in React, Node, or any similar/modern Javascript frameworks, I found learning development for the Now Experience to be a daunting and somewhat overwhelming task, at first. But, urged by the Hacktoberfest event, I pushed myself to...
LisaLatour
ServiceNow
