This article contains Step by Step configuration of Virtual AgentIncluding the Bot in PortalBranding - Changing Bot icon, colors and other stuff as per your wishConfigure Live agentIntegrate with SlackBrief description of Virtual Agent Designer opti...
This article covers an improvement that I have found useful when reviewing skipped updates during ServiceNow upgrades. An update set is also included for others to implement on their own platforms. ServiceNow has greatly improved the skipped updat...
I have recently implemented Google Analytics within our instance for a Service Portal and a UI Page. Some of the existing discussions were helpful, but were not quite enough to get a working solution. I completed the following in ServiceNow version L...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, A short article to share gained knowledge about applying field validation on variables on Catalog Items on the Service Portal. Pre-Madrid Pre-Madrid, we coul...
Have you ever visited a Banking site and wondered how right-click is disabled on such sites. This can be achieved on Servicenow Portals as well. We know portal is also a kind of web page and have all the possibilities, just follow the below steps: 1....
The new Docker recipe makes building out a MID Server, something you can create in under a minute! This is great for working with PDI's. Official Build ProcessContainerized MID Server | ServiceNow Docs You will need a Linux distro with docker install...
For action ""Submit Catalog Item Request"" in flow designer, if you are also having an issue with populating value in list collector variable (problem statement details below) Lookup select box variable is read-only in flow SC core action, Submit Cat...
for Service Catalogue items, it is sometimes useful to be able to get additional information from variables - such as other fields from tables used by Reference Fields. How do you do this? I spent hours, possibly days trying to understand: GlideRec...
Hi Guys, I have build a custom application using studio. It fetches weather details from 3rd party REST API and renders it on Dashboard. This is a practical application of Remote Tables in ServiceNow. https://docs.servicenow.com/bundle/rome-serviceno...
I've been creating ATF custom step configurations to make creating tests easier. One situation I ran encountered a few times was needing to get a user for a group. I created a custom step configuration that gets the user for a group and that user's m...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, The San Diego release and its Early Access is live! One of the updated features: Flow Designer transform functions. The possibilities within the transform fu...
ServiceNow provides numerous initiatives and programs that can enhance your growth within the Ecosystem. Regardless of your current experience, I am sure that you can benefit from at least one of these, if not from all of them. Provoked by the fact t...
The following steps demonstrate how to use CSS on a Portal Widget Instance to resize text on that specific Widget Instance in the Portal. This example uses an Instance of the 'Report'-widget, but apart from the CSS selector, all same steps can be use...
Hi All,Hope you are doing fine.In today’s tutorial, we will be looking at one more important concept in ServiceNow which is NotificationsThe agenda for today tutorial is as given below :1. What is ServiceNow notification2. What are the different ways...
How to fix your application if not all updates are deployed Have you ever had the problem, that you tried to update your application via Studio, you published it, installed it and some of the updates have just not been installed? Well, I did. Through...
Purpose It helps refining the storiesGive points to the storiesUse the predefined refinement methods (Fibonacci, Scrum, Sequential and T-Shirt)Define the custom refinement methods Usage Define refinementsAdd stories to be refined and use the methodLe...
< Previous Article Next Article >Outbound Integrations Using SOAP / REST: Performance Best Practices Viewing statistics (xmlstats.do & stats.do) for all my nodes? Introduction This guide is written by the ServiceNow Technical Support Performance tea...
Why can't you write ES6 code now? Turns out you could've been writing ES6 Code all this time, but a typo is what's been preventing you from doing it. ServiceNow have known about this for 4 years and have recorded it in PRB733616, but have deemed it ...
One of the challenge in ATF is validating work notes. I have seen many use cases where we need to test activity logs through ATF but we don't have any OOTB step to validate activity logs and we can't even directly use custom UI steps because activity...
Hi All,Hope you are doing fine.In this tutorial, we will look into ServiceNow custom action in flow designer. This is the third chapter of the ServiceNow Flow Designer Series.In this ServiceNow tutorial, we will try to understand– What is ServiceNow ...
LisaLatour
ServiceNow
