Hi All, Hope you are doing fine.In my ServiceNow experience, I have encountered this scenario a few times, where we want to make all the fields on the form read-only on certain conditions or states.In general, the approach we follow is to create a UI...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, A while ago I wrote an article about the new Variable Regex Validation feature which came with Madrid. A really nice feature which simplifies the validation ...
Create a telegram bot which would take an Incident number as input and using ServiceNow REST Service it will output the details of the incident back to Telegram Chat Bot 1. Create a Telegram Bot - To create a telegram bot follow the steps mentioned ...
System Properties are used in a lot of different scenarios and ways. In this article I will provide some copy-paste ready boilerplate examples for the most common use cases. For the easiest understandability, I will also color-code the interconnectin...
Since the 2022 Dev MVP list and the Community MVP list were announced not too long ago, someone on LinkedIn reached out to me recently, wanting to know how to become a Developer MVP. My tl;dr advice: If you want to be a 2023 Dev MVP, start working to...
Shocker... Interpretation happens before reading, making reading the act of confirming something previously known. The noggin looks at a word, says hey, I don't have to evaluate what's going on here. I know what it means... and poof, in a near automa...
Hello Everyone, I came across a need where I had to run a scheduled job repeatedly till it updates all the records in batches in one of the task extension tables, the catalog task table. I decided to utilize system property to save the initial record...
IntegrateNow Chapter 4 Implementing Our First Integration A clearer picture Till this point, we have seen what Inbound integration is in the context of ServiceNow, got familier with REST API explorer and got a faded picture of what we will be imp...
Sometimes you need to multiply records on a table, such as an Agile Story, Incident, SCTASK, etc. This Fix Script will filter the table that you define based on breadcrumbs, and make duplicates from every record that returned. You can re-assign the r...
IntegrateNow Chapter 1 Conceptual Asides For a long time, I kept myself away from the adventurous and thrilling world of Integrations. However, integration is actually a very simple concept and it is so much fun to do. And ServiceNow is a great t...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field There is a newer version available for this content: "Instance Scan data model (Zurich)" Hi there, Keen on getting started with Instance Scan? Adding some configura...
With reference to @Daniel.Draes’ fantastic article about how to set up a typeahead search in UI Builder I’d like to add my two cents to this topic.I think what Daniel describes in his article is a great way to insert a search field in your page, howe...
From time to time, we at Exalate receive customer requests for advanced integration cases. One such request we received was to synchronize Customer Cases in ServiceNow as Epics in Jira. The Use Case The use case looked like this Decoding it furth...
This examples is used to set the location of a CI based on a few characters available in the name. Type: before Business Rule (function executeRule(current, previous /*null when async*/) { //Set two properties which has a 1v1 relation. 1 for string...
Hi, I'm currently trying to create a new test within the Automated Test Framework that will check if importing data runs successfully with a certain document. In my ATF test at the moment, it only loads the following screenshot: However, when I ...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Scheduling a scan with Instance Scan seems very easy, though what if you want to schedule a scan using scripting? For example because it's a daily scan to be...
Hi All, Hope you are doing fine.In today's tutorial, we will be looking into a better way to replace the primitive Scheduled Job using Flow designer.In our day-to-day development practice, we get a lot of requirements around the Scheduled Job which c...
Hi All, Hope you are doing fine.In today's tutorial, we will be looking into the use case to open email records from the activity log.In our day-to-day development activity, we work on the emails and email logs a lot of time. In this video, we will s...
This article contains Step by Step configuration of Virtual AgentIncluding the Bot in PortalBranding - Changing Bot icon, colors and other stuff as per your wishConfigure Live agentIntegrate with SlackBrief description of Virtual Agent Designer opti...
This article covers an improvement that I have found useful when reviewing skipped updates during ServiceNow upgrades. An update set is also included for others to implement on their own platforms. ServiceNow has greatly improved the skipped updat...
LisaLatour
ServiceNow
