Hi,
Sharing this widget that can be used to get sound alerts whenever an incident is created can be a major incident/high-priority incident or an incident assigned to a particular group. We can place this widget on a portal page(which is open on a monitoring screen or system) and whenever the conditions are met it will generate a sound alert.
Click here to download.
Note: Currently the widget is configured to generate alerts for Major incidents accepted, we can configure the query/tables in the widget.
Please let me know in case of any questions or if any other information is required.
BR.
