Access a global table from a scoped application in an Event.

[robert_jrp]

Hello developers community.

To give you some context: We have a solution that involves a number of customizations on the native Service Catalog Requests process, and we were doing those customizations in the global scope. However, in order to be able to deploy our solution to the ServiceNow Store, we found out that we had to create a scoped application. The customizations involve events, script includes, business rules, script actions, outbound REST messages, among others. We do not use any custom tables or forms. We are able to create everything inside the scope of the new application, but the events, since these events have to happen when there are changes on a global table (sc_request). So, we are forced to create the event as global, however, how can we deploy our entire solution as an application, if the events will not be included? Is there a way to include it? What's the best practice in this case?

Thanks for your support.

Regards.

[Rajesh Mushke]

Hi Roberto,

would you mind Please close this thread. or else let me know if you need more help.

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[robert_jrp]

Hi rajeshmushke,

Well, actually I left a question in the air in my previous post, but it was unanswered.

Regards.