Approval UI List Action Duplication

George P
Tera Guru

‎11-21-2023 08:51 AM

Hello,

We have a need to create a custom Reject action for approvals for use for a single source_table.  The UI Action works correctly and the original has not been affected.  The question is not about functionality, but visibility.

 

When a user click the drop-down menu to access the UI Action, Reject is displayed twice.  But if the user clicks off the menu and back into the menu, only a single Reject is available.  Testing has shown that clicking either Reject Action the first time the menu is expanded runs correctly.  How do we remove the extra Reject?

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2 REPLIES 2

DrewW
Mega Sage
Mega Sage

‎11-21-2023 09:32 AM

Sounds like you are going to have to update your OOB Reject ui action to have the opposite filter that the new Reject UI action has so only one displays at a time.

 

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George P
Tera Guru
In response to DrewW

‎11-21-2023 09:54 AM

This was attempted to no avail.  The condition only seems to affect which records it sees as valid, not whether or not the UI Action is listed.  Similar to how you can't reject an already approved record, but the reject still displays even if there are no available records to reject.

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