add a group to the cc of a notification

[NiloferS]

I have written above email script. Not working as expected. Kindly suggest.

[SN_Learn · Accepted solution]

Hi @NiloferS ,

Please try the below:

(function runMailScript(current, template, email, email_action, event) {

var grpmembers = new GlideRecord('sys_user_grmember');
grpmembers.addEncodedQuery('group=420ebf345893e100ac315518e955d88e'); //Replace with your group's sysid
grpmembers.query();
while(grpmembers.next()){
	email.addAddress('cc', grpmembers.user.email.toString());
}
})(current, template, email, email_action, event);

Please Mark My Response as Correct/Helpful based on Impact

[SN_Learn · Accepted solution]

Hi @NiloferS ,

Please try the below:

(function runMailScript(current, template, email, email_action, event) {

var grpmembers = new GlideRecord('sys_user_grmember');
grpmembers.addEncodedQuery('group=420ebf345893e100ac315518e955d88e'); //Replace with your group's sysid
grpmembers.query();
while(grpmembers.next()){
	email.addAddress('cc', grpmembers.user.email.toString());
}
})(current, template, email, email_action, event);

Please Mark My Response as Correct/Helpful based on Impact

[S Goutham · Accepted solution]

Hi @NiloferS 

I would recommend having DL group for the group members and the email to be set on the group email of group record

 and use the below script in the mail script :

 email.addAddress("cc","<email_address_of_the_Group>");

 But still, you can proceed with manually adding a user using the script below

var grpmem = new GlideRecord('sys_user_grmember');
grpmem.addQuery('group','<sys_id of  group>'); //Replace with your group's sysid
grpmem.query();
while(grpmem.next()){
	email.addAddress('cc', grpmem.user.email.toString(),grpmem.user.name.toString());
}