Add announcement message in Platform(Native) UI

[Ahmmed Ali]

Hi All,

I was able to add announcement messages to service portal using "SP Announcement" as shown below.

But I would like to have similar functionality in Platform UI also.

I went through below thread but it seems it is applicable to service portal only as we will be updating header widget there.

https://community.servicenow.com/community?id=community_question&sys_id=2b888721db5cdbc01dcaf3231f96193c

Please help me to have the same in Platform UI.

Thanks,

Ali

[Chaithra Srini1]

Thanks Ali for your response.

Quick question: Won't it create a massive data load in the sys_user_preference table? When I logged in as system admin it creates entry in user preference table, so if multiple users logs in, then it would degrade performance? Are you facing any such kind of issues after implementing the solution?

Regards,
Chaithra

[Ahmmed Ali]

Hello Chaithra,

The user preference table is used for such use case only. I am not sure about huge data impact, but till now we did not face any issue with this. Also periodically you can clear the data.

Thanks,

Ali

[Paul Curwen]

Glad you got it working.It’s a great solution.

just flick the user preference to false every time you want it to appear and hey presto.

Thanks for the feedback.