Add Case field value as an Additional Comment

[MStritt]

Is it possible to have a value entered in a field on a Case, to be added to Activities as an Additional Comment instead of a Work Note? And, for it to only apply to a specific Case view?

[MStritt]

Would I add it to the beginning of the code you provided earlier?

(function executeRule(current, previous /*null when async*/) {
if (current.close_notes) {
// Create a new journal entry in Additional Comments
var journalEntry = new GlideRecord('sys_journal_field');
journalEntry.initialize();
journalEntry.element_id = current.sys_id;
journalEntry.name = 'comments'; 
journalEntry.value = current.close_notes;
journalEntry.insert();
}
})(current, previous);

[Yashsvi]

Hi @MStritt,

Use the previous code logic in the if condition block.

[MStritt]

if (g_form.getViewName() == 'your_view_name') {
    // Write your logic here
(function executeRule(current, previous /*null when async*/) {
if (current.close_notes) {
// Create a new journal entry in Additional Comments
var journalEntry = new GlideRecord('sys_journal_field');
journalEntry.initialize();
journalEntry.element_id = current.sys_id;
journalEntry.name = 'comments'; 
journalEntry.value = current.close_notes;
journalEntry.insert();
}
})(current, previous);