Add message for locked out user

[rf1983]

Hi,

Is it possible to add a message to the login page when a user locks themselves out. At moment users lockout of local servicenow account after 3 attempts. The error message just says invalid password for any attempts?

Thanks

[Chuck Tomasi]

This may help - it's a feature called Installation Exits. (one of the crazier named features IMHO)

Re: Show Message on Login Page if user is locked out on user table

Docs site:   Installation exits

[ar1]

Hi Chuck,

I gone through the links what you suggested above and i made some changes in Login script then it's working fine in my personal Dev instance. But when it comes to my office instance it's not working.

Any inputs from your side to achieve this.

Thanks in advance.

[Chuck Tomasi]

Can you provide additional details on what is/not working? Any error messages in the logs? etc?

[Community Alums]

Hi,

Installation exit only modifies messages on console login, service portal still displays old message. Any idea?