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Add myself as a BCC to Request Item commented email notification

rachelconstanti
Mega Sage

Good day,

I would like to add myself as a BCC to this email notification - "Request Item commented"

How can I accomplish that?

Thank you,

Rachel

1 ACCEPTED SOLUTION

vignesh parthib
Tera Guru

Hi @rachelconstanti 

 

You can use mail script to add CC and BCC to mail notification

email.addAddress("bcc",'mail_address', 'name');

email.addAddress("cc",'mail_address','name');

 

Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@rachelconstanti 

you will require email script and include that in your email body

check the syntax for adding BCC
Send an Email to any person as cc & bcc 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Thank you for the quick response

vignesh parthib
Tera Guru

Hi @rachelconstanti 

 

You can use mail script to add CC and BCC to mail notification

email.addAddress("bcc",'mail_address', 'name');

email.addAddress("cc",'mail_address','name');

 

Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."