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6 hours ago
Good day,
I would like to add myself as a BCC to this email notification - "Request Item commented"
How can I accomplish that?
Thank you,
Rachel
Solved! Go to Solution.
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5 hours ago
You can use mail script to add CC and BCC to mail notification
email.addAddress("bcc",'mail_address', 'name');
email.addAddress("cc",'mail_address','name');
Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."
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6 hours ago
you will require email script and include that in your email body
check the syntax for adding BCC
Send an Email to any person as cc & bcc
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
Thank you for the quick response
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5 hours ago
You can use mail script to add CC and BCC to mail notification
email.addAddress("bcc",'mail_address', 'name');
email.addAddress("cc",'mail_address','name');
Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."