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Add myself as a BCC to Request Item commented email notification

rachelconstanti
Mega Sage

Good day,

I would like to add myself as a BCC to this email notification - "Request Item commented"

How can I accomplish that?

Thank you,

Rachel

1 ACCEPTED SOLUTION

vignesh parthib
Tera Guru

Hi @rachelconstanti 

 

You can use mail script to add CC and BCC to mail notification

email.addAddress("bcc",'mail_address', 'name');

email.addAddress("cc",'mail_address','name');

 

Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@rachelconstanti 

you will require email script and include that in your email body

check the syntax for adding BCC
Send an Email to any person as cc & bcc 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Thank you for the quick response

@rachelconstanti 

Thank you for marking my response as helpful.

As per new community feature you can mark multiple responses as correct.

If my response helped please mark it correct as well so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

vignesh parthib
Tera Guru

Hi @rachelconstanti 

 

You can use mail script to add CC and BCC to mail notification

email.addAddress("bcc",'mail_address', 'name');

email.addAddress("cc",'mail_address','name');

 

Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."